Bruce Leon founded Tandem Professional Employer Services in 1997 after seeing the difficulty small businesses had in securing competitive benefit programs to compete for talent with larger companies.
Starting a professional employer organization (PEO) proved a difficult task. Aside from the typical business start-up costs and headaches, Leon needed significant funds to secure a payroll system. The only way he could entice insurers to underwrite Tandem’s cases was to make significant financial risks in the contracts. At the time, Tandem had no history or even current employee base to underwrite.
Another obstacle Leon faced was the slow pace at which the Midwest market embraced the idea of “co-employment.” Business owners were afraid of this term, thinking a PEO would be able to control their employees and their direction. It took awhile for Leon and his team to educate business owners and their advisers about the intentions of the term “co-employment.” Tandem would be responsible for the administrative tasks, and the business owner would maintain the day-to-day functions of the employees.
Tandem differentiated itself in the market by offering a high-touch business model. Its human resource experts are regularly found on client sites and provide strategic initiatives to assist in productivity and performance management.
Tandem’s vision for the future includes a plan to increase the use of technology to make its services even more efficient and affordable.
HOW TO REACH: Tandem Professional Employer Services, www.tandempes.com