Education: Bachelor’s degree, economics and communication studies, Northwestern University
Whom do you admire most in business?
My father and my grandfather.
What has been your most important business lesson?
Build a really talented team, make clear what you expect of them and then let them do it.
What are your favorite business books?
“Good to Great,” Jim Collins; “The Living Company,” Arie de Geus; “Top Management Strategy,” Benjamin Tregoe & John W. Zimmerman; “The Generosity Factor,” Ken Blanchard & S. Truett Cathy
How would you describe your management style?
Collaborative, unless a play needs to be called.