The McClanahan file Featured

7:00pm EDT November 25, 2007

Born: Phoenix

Education: Bachelor of science degree in nursing, College of Mount St. Joseph; master’s degree in hospital and health administration, Xavier University

What was your first job? A candy striper

What is the most important business lesson you have learned?

Develop your team. Listen to your team. Don’t assume that you know what anybody is thinking. Always understand and never be afraid to say, ‘I don’t know, I’m sorry, we can do it better.’

What is your definition of success?

Appropriately assessing what needs to be done, bringing the right people and resources to the team to accomplish it, and accomplishing the results that everybody is proud of. And I can’t underemphasize the ability to have fun while you’re doing it. Because I would not consider success just doing a job well done, when you got to the other end, people were beat up, bruised and exhausted. I see it as getting a job well done, and while people may be exhausted, they’re still enjoying one another, and can really bask in the fact that they accomplished something key together.

How important is being involved in the community for a business leader?

It’s vitally important. Bethesda North Hospital sits right smack dab in the middle of the community, and we consider ourselves a community citizen just like everybody else, and I think it’s absolutely critical. Because once again, we are not an island unto ourselves, we are interacting in space and everything else with our neighbors, and we need to do it in a positive way.

Fast fact: Bethesda North Hospital was founded in 1970 and is the fourth largest hospital in Cincinnati. It is part of the TriHealth System, which includes Good Samaritan Hospital. The partnership was formed in 1995.