Born: Pella, Iowa, a town settled in 1847 by Dutch immigrants, including my great grandparents
Education: Central College, Pella, Iowa, B.S., chemistry; University of Iowa, Iowa City, MD, M.S. (anatomy); University of Minnesota, Pediatric Residency; Case Western Reserve University, Pediatric Pulmonary Medicine Fellowship
What was your first job, and what did it teach you?
Assistant professor, department of pediatrics, Case Western Reserve University I learned over 10 years that I could contribute more to the clinical care, teaching and research missions of a college of medicine by helping others succeed than by making direct contributions. For this reason, I accepted my first position in management as chair of the department of pediatrics, University of North Carolina, Chapel Hill, in 1983.
Whom do you admire most and why?
My wife, Dr. Barbara Boat, a child clinical psychologist and associate professor at Cincinnati Children’s and the UC College of Medicine. She works with traumatized children and families, providing support and guidance through extremely trying circumstances day after day. She was my mentor, as I was challenged to better understand the emotional and behavioral dimensions of patient care and interactions in the workplace.
What’s your definition of success?
Success is improving processes and outcomes on a continuing basis.
What’s the best business advice you’ve ever received?
Set high expectations for budgets with appropriate stretch goals and ensure that goals are met.
Your workday is off to a bad start. How do you turn it around?
Prevention works best. If the day does get off to a rough start, concentrate on doing something that is positive.
If your company had a theme song, what would it be?
In the past, it would have been ‘My Way.’ Now it would be ‘Side by Side.’
If you weren’t in your current position, what might you be doing instead?
Expanding my list of new bird sightings