Birthplace: Palmerton, Pa.
Education: Bachelor’s degree, history and East Asian studies, Princeton University
First job: Brand manager with Procter & Gamble [P&G owned Sunny Delight at one time]
Whom do you admire most in business and why?
Steve Donovan, head of food and beverages for Procter & Gamble in the 1990s. He was incredibly insightful, very candid and very direct.
What is the most important business lesson you have learned?
Deal with the world as it is, not as you’d like it to be.
What was your toughest business challenge?
The time that we tried to market Olestra for Procter & Gamble. It was a dramatically new product that defied a lot of industry norms, and it had a very vocal consumer-advocate critic.
How would you describe your leadership style?
I would say I’m very engaged, decisive and direct.
How would you describe your management philosophy?
One of the lessons that I’ve learned is one that people often forget. The best way to lead is to get out in front of the band. Never try to steer from the back.
What are the three most important qualities a leader should possess?
Vision, integrity and discipline