Born: Los Angeles
Education: MBA, Cornell University
Whom do you admire most and why?
My father, who loves what he does, is passionate about his work and will never retire.
What’s the best business advice you’ve received?
McNeill on making decisions: While there are lots of little decisions within every big decision, I think that ultimately you’ve got to test it against where you’re trying to lead the organization. It’s always a big-picture view. Even though you may be making, sometimes, a tiny decision, you’ve got to make it against the vision and the context of, overall, where you’re going and, overall, how does it affect your customer.
McNeill on perseverance: If you don’t first succeed, then get up, dust off and get back at it. If you made the wrong selection, try and figure out why. And you don’t do that by yourself because we have lots of people involved in the process. So we have a look back and talk it through and see if we can identify anything that we didn’t either see the first time around or that emerged that was new. Try and learn from that.
Pete Rose said that the reason he got almost 4,200 hits was one simple thing: He just kept going back to the plate. And that’s what a leader has to do. Because sometimes we are going to fail or we’re not going to be as successful as we had hoped. You have to be willing to, like Pete Rose, dust off and get back to the plate. You have to look at it as a responsibility and an opportunity to contribute.
Atrium Medical Center by the numbers:
? 250-bed hospital
? $195 million facility
? 30 months of construction, opened in December 2007
? 190-acre campus