Community service makes a positive difference in people’s lives, and the employees of the Cleveland Clinic West Region are responding to those needs in their individual communities.
The Clinic’s West Side health care organizations Fairview, Lakewood and Lutheran hospitals have responded to community needs for decades with clinical services and community outreach programs.
“I am proud of our management and employees, as they have put service above self and have come together for the common good of our community,” says Fred DeGrandis, CEO of the Cleveland Clinic West Region.
As part of the hospitals’ Volunteers in the Community program, each member of the senior leadership team is expected to do a minimum of 50 hours of volunteer service every year. Middle management is expected to provide 25 hours of community service annually. Last year, the employees and medical staff of Fairview, Lakewood and Lutheran hospitals volunteered with more than 315 Cleveland-area organizations.
“Our volunteers have faith that miracles can happen, a quiet, clear understanding of what can be done, and the passion, conviction and perseverance to do the right things,” DeGrandis says. “They are heroes because they take the time to provide service to help make their community, schools, churches and businesses or homes a loving, caring and serving place.”
To understand and respond most effectively to community needs, the hospitals conduct ongoing formal community health assessments and frequently solicit input from community representatives. Each hospital maintains its own community advisory board which includes school superintendents, parents, clergy, safety personnel, health care providers and politicians to enhance communication in the community.
The members of these boards use their quarterly meetings to generate ideas, discover and establish mutually beneficial community partnerships, and build innovative clinical and community outreach programs.
“I know that this type of service is not put on a pedestal,” DeGrandis says. “But I know that service that comes to life through small acts of fellowship roots deeply and allows our organization and this community to grow with strength of purpose.”
HOW TO REACH: Cleveland Clinic Western Region, (216) 476-4926 or www.cchswest.org