Born: Wheeling, W.Va.
Education: Bachelor of arts degree in business with a major in accounting, The Ohio State University
What was your first job?
Pulling weeds for 50 cents an hour. I was probably about 10. She had all the kids who wanted to earn money come over and pull weeds.
What was the most difficult moment of your career?
The most difficult moment was in the late ’90s, about 1999. I got a call from our largest customer that they weren’t going to do business with us anymore. They decided to pull the business and go with someone else because they thought they could do a better job than us.
It hurt me personally much more than it hurt me businesswise. It hurt me in business quite a lot. But it hurt me so bad personally because we worked so hard to make this company happy and successful. I knew we were doing that.
The reason they didn’t want to use us was not because we weren’t doing a good job, it was just political. The best advice I had at the time was from an individual within that company who said, ‘Don’t get too upset. Just sit tight. If it’s truly a bad decision, they’ll hang themselves in this because the truth will ultimately come out.’
They ended up calling us and came back in an even bigger way.
If you could have dinner with any three people from history, whom would you pick and why?
I would sit down with Jesus, Winston Churchill and Abraham Lincoln. I would say, ‘Tell me your thoughts. What do you think when you get up in the morning? What are your biggest fears?’