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Pillar Nonprofit board executive FinalistRobert O. Clickimmediate past chairLifeCare Alliance(614) 278-3130 | www.lifecarealliance.orgRobert Click’s caring spirit was apparent at a very young age. As a child, he would often ask his parents for money. When they asked him what he did with it, he would respond, “I gave it to someone who needed it.”His kindness and compassion didn’t stop with monetary gifts. Whenever he saw or learned of someone in need, he would do whatever he could to help.This philanthropic mindset didn’t stop as Click reached adulthood. Both Click’s father and mother were diagnosed with cancer, and because of his…
Pillar Award FinalistGeorge Barrettchairman and CEOCardinal Healthwww.cardinalhealth.com | (614) 757-7481As a Fortune 21 health care services company, Cardinal Health has a deep-seated commitment to community efforts. As engaged by all levels of employees and strongly supported by Chairman and CEO George Barrett and the company’s senior leaders, this level of leadership support is what helps set Cardinal Health apart from other organizations.The company’s philanthropic investments, employee involvement, product donations and the work of its Cardinal Health Foundation are focused on health and wellness. Cardinal Health works in partnership with and supports organizations that make a significant impact in those areas.In…
Thursday, 03 January 2013 10:14

How Atlas Butler makes community service a priority

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Pillar Award FinalistMark Swepstonpresident and CEOAtlas Butler Heating & Cooling(614) 294-8600 | www.atlasbutler.comThe staff at Atlas Butler Heating & Cooling, led by President and CEO Mark Swepston, participates throughout the year in many different efforts that serve the needy or disadvantaged in the Columbus community. One of the company’s longest-standing community partnerships is with the Salvation Army.Each year, company associates volunteer as bell ringers at Salvation Army donation kettles throughout the Columbus area. Some 30 percent of Atlas Butler associates give of their time in three-hour shifts for the donation effort.In addition, associates have participated in the Salvation Army’s “Christmas…
Medical Mutual, along with our co-founding Pillar Award partner SBN, proudly presents the annual Pillar Awards.In the January 2013 issue, we honor 24 finalists representing a diverse group of companies and organizations of varying sizes. While they may be different in many ways, one thing that they all have in common is their commitment to strengthening the bond between the for-profit and nonprofit worlds.This is an important conversation, and at this year’s event, we intend to explore it.It occurred to us many years ago that few things are more meaningful and important than investing time and resources in supporting our…
Often overlooked in discussions about improving Ohio’s economy is the fact that actions taken by state and local governments are primary drivers of the cost of doing business. Their ability to levy taxes and impose costly regulations directly impact a company’s bottom line. When governments are inefficient, they need more revenue. When they take a command and control approach to regulations, they often become an obstacle to growth.To ensure a strong, competitive economy, we need efficient governments that tax less and provide greater value. That’s why the Ohio Chamber of Commerce and our state’s eight metropolitan chambers undertook an important…
No matter what size your business, your employees probably rub elbows a bit in their workspace. It’s both a fact of life and of space limitations. If you create the right company culture, they’ll become more like a functioning family than a bunch of bickering siblings.But even the most collaborative colleagues will wrestle with pet peeves from time to time. Whether it’s impromptu office social hours that are too close for comfort or phone chatter happening at a few decibels too many, noise pollution tops the list of many workers’ gripes about their neighbors.At Petplan, we’ve tackled this topic head-on,…
Peter Kellett is an attorney. He’s also the chairman and CEO of his firm, Dykema Gossett PLLC. But Kellett will be the first to tell you that he is more than just an attorney leading attorneys.Behind Dykema’s approximately 400 lawyers in 11 nationwide offices is a support staff that interacts with the firm’s clients on a daily basis, handling administrative tasks, billing and accounting, and other tasks essential to prompt and comprehensive client service.If those employees aren’t engaged in providing an excellent client experience, it can damage the relationship before an attorney has a chance to sit down with a…
Tuesday, 01 January 2013 09:46

How Larry Feldman keeps Subway ahead of competitors

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Larry Feldman was living a double life. As assistant minority counsel of the House Banking Committee, his day job was dealing with Capitol Hill’s most pressing issues: the Chrysler bailout, alternative fuel sources and cradle-to-grave health insurance. But come lunchtime, he headed across the street to oversee an operation pretty much as critical to Washington’s well-being. Feldman, you see, managed the local Subway.“I would do congressional hearings in the morning, run across the street, take off my jacket, put on my apron and stand behind the counter to make sure the operation was going well,” says Feldman, CEO of Subway…
Monday, 31 December 2012 19:39

Dealing with dysfunction

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Take a look at the demographic makeup of your staff. Chances are that you’ll notice a broader range of ages and backgrounds than you’ve ever experienced before. Your success is dependent on creating a culture that can get the most from your talent base because a happy workforce is a productive workforce. So how do you build a culture that is conducive to multiple mindsets?At hfa, we’ve embraced the generational gap in our workplace by creating a collaborative culture that values contributions from multiple perspectives.It’s essential to take into consideration the differing psyches of various generations: Baby boomers are work-centric,…
Monday, 31 December 2012 21:08

How to choose a business insurance provider

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When it comes to insurance, people are accustomed to choosing an insurance program strictly by rate — a point proliferated by many commercials emphasizing premium savings.But price definitely shouldn’t be the only consideration when it comes to purchasing business and personal insurance, says Derek Hoch, president of Leverity Insurance Group.“Technology has forced that upon us as consumers. Everyone’s talking about rate and not about relationship,” says Hoch. “Business insurance is a partnership. Your insurance partner should be a trusted adviser who helps you leverage your risk. They should be very involved in your business, like your accountant or lawyer. It’s…
According to the U.S. Department of Labor, Bureau of Labor Statistics, the longer a worker is off, the less likely he or she is to return to work.• After a six-month leave, there is only a 50 percent chance an employee will return to work.• After a one-year leave, the chances drop to 25 percent.• More than half of employees away from work more than 14 days experience financial difficulty.A formalized return to work program is designed to help injured workers get back to work quickly and safely. Often, this will speed the employee’s recovery, avoid costly litigation and even…
Monday, 31 December 2012 20:58

What you might not know about health care reform

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Health care reform is on the way, with most mandates starting in 2014, but it will be 20 or 30 years before we really know how the Patient Protection and Affordable Care Act (PPACA) will work, says William F. Hutter, president and CEO of Sequent.“That creates much uncertainty for small and middle-market companies.They don’t know what to do. And that uncertainty is bad for the economy and it is bad for business. When business owners can’t make decisions, it’s bad for all of us,” says Hutter.Smart Business spoke with Hutter about some of the lesser-known aspects of the PPACA.What are…
President Barack Obama’s re-election means health care reform is certain, and businesses need to plan to meet Patient Protection and Affordable Care Act (PPACA) mandates, most of which will be effective on Jan. 1, 2014.There are ways companies can structure themselves to avoid any type of penalty and maintain their employees’ benefits, says Stefan Thomas, an associate with Kegler, Brown, Hill & Ritter.“Because of the ambiguity of the law, it’s a difficult subject matter for companies to understand. Some are opting in or opting out of insurance plans, some are self-insured and some are privately insured. It’s really specific and…
According to the U.S. Department of Labor, Bureau of Labor Statistics, the longer a worker is off, the less likely he or she is to return to work.• After a six-month leave, there is only a 50 percent chance an employee will return to work.• After a one-year leave, the chances drop to 25 percent.• More than half of employees away from work more than 14 days experience financial difficulty.A formalized return to work program is designed to help injured workers get back to work quickly and safely. Often, this will speed the employee’s recovery, avoid costly litigation and even…
The election is over and full implementation of the Patient Protection and Affordable Care Act (PPACA) is expected to proceed. What does this mean for employers? The health care decisions made during 2013 will determine the financial impact of this legislation, and employers that plan to continue to sponsor group health plans must prepare for upcoming deadlines.“Pay or play” penalties provide some incentive for employers to continue coverage, as they will be at risk for significant penalties if they do not, says Chuck Whitford, Client Advisor at JRG Advisors, the management arm of ChamberChoice.“The first step is to determine which,…
Managing the leave process has always been complex and it is becoming even more so with recent updates in federal regulations concerning leave and accommodations. In addition to the federal requirements, state and local governments also are enacting laws to further protect an employee’s time away from work.“Employee absence puts a strain on your organization, and survival in today’s business climate demands high productivity and a lean and efficient staff,” says Edward Mashey, senior director for Absence Management Services at UPMC WorkPartners. “Every hour an employee is out on leave adds costs to your bottom line and what you don’t…
Stop-loss or reinsurance is a “backup” policy designed to limit claim coverage or losses to a specific amount. This type of coverage ensures catastrophic (specific stop-loss) claims or numerous (aggregate stop-loss) claims don’t deplete your reserves in a self-funded arrangement.“There are a lot of companies in this stop-loss space, and there are more and more getting into it because the health care law eliminated lifetime limits, and health care costs are driving employers into self-funding,” says Mark Haegele, director, sales and account management at HealthLink.Smart Business spoke with Haegele about what employers should look for when shopping for reinsurance.What should…
Monday, 31 December 2012 20:01

Benchmarking your 401(k) plan

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Many executives only think of their 401(k) when receiving a plan financial statement. They don’t consider plan operations, potential pitfalls or their basic duties in operating plans. A set of recently released regulations is systematically forcing that mindset to change.Plan sponsors’ and fiduciaries’ duties to a plan and its participants were clarified by the new regulations. Patrick M. Shelton, GBA, managing member of Benefit Plans Plus, LLC, says, “Legally, plan sponsors are now required to have intimate knowledge of and communicate specific plan information to participants. If they fail to do so, they could face regulatory penalties, legal action from…
Monday, 31 December 2012 19:45

How to manage risk by analyzing claims data

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Rising health care costs have companies looking everywhere for ways to get expenses under control.“In years past, we would meet with human resources personnel and explain their renewal increase to them. Nowadays, with benefits costs rising so quickly, it’s an important and high-dollar line item on budgets and profit and loss statements. CFOs and CEOs are asking how to stem the tide of these increases. It’s captured everyone’s attention,” says Dan Wilke, Director of Underwriting at Benefitdecisions, Inc. Wilke says solutions can be found by analyzing medical claims to identify problem areas that can be addressed through plan changes and…
As the Patient Protection and Affordable Care Act (PPACA) implementation unfolds, health lawyers continue to answer employers’ questions about its impact.“The act has multiple potential penalties for failure to comply with its various requirements. The risk of not complying is a financial risk,” says Jules S. Henshell, of counsel at Semanoff Ormsby Greenberg & Torchia, LLC.Smart Business spoke with Henshell about what employers need to be aware of as they take their next steps under the PPACA.What do employers most frequently ask? The most frequent questions relate to the ‘pay or play’ penalties in the law. The majority of employers…
With the election settled and a number of lawsuits decided, it’s clear the implementation of the Patient Protection Affordable Care Act (PPACA) is moving forward.There could be numerous timing glitches with implementation through delayed issuance of regulations and enactment of the exchanges, but Matthew R. Huttlin, vice president, Employee Benefits Division at ECBM, says it is important that every organization continue with its planning.“This law will continue to be modified and adjusted over the next few years and employers are going to need sound, detailed guidance to negotiate their way through the PPACA legislation,” he says.Smart Business spoke with Huttlin…
Monday, 31 December 2012 19:21

How health care advances have improved cardiac care

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[caption id="attachment_60236" align="aligncenter" width="200"] Daniel Bethencourt, M.D., cardiovascular surgeon, Orange Coast Memorial, Long Beach MemorialSinjin Lee, M.D., cardiologist, Saddleback Memorial Medical Center[/caption] There is great hope for those with coronary heart disease. Two-thirds of adults now survive the disease, which is 27 percent higher than a decade ago, and impressive new technologies and techniques show promiseSmart Business spoke with prominent Saddleback Memorial Medical Center cardiologist Sinjin Lee, M.D.; as well as Daniel Bethencourt, M.D., a renowned cardiovascular surgeon and national leader in robotic surgery at Orange Coast Memorial Medical Center and Long Beach Memorial to learn more.What are the risk factors…
You write the renewal premium check every year, but did you know that not having your medical malpractice (medmal) policy reviewed could be costing you even more money?In general, health care costs are increasing, insurance reimbursements are declining and malpractice premiums are constantly changing. This all spells opportunity for health care related businesses to have their policies reviewed by a qualified broker, says Chris Ferraris, a medical malpractice expert at Momentous Insurance.Another benefit of the policy review is to make sure your business is protected.“Without proper insurance, you may as well be prepared to reach into your own pocket to…
As a result of the Patient Protection and Affordable Care Act (PPACA) and its effects, employers are taking steps to manage the cost of care by moving toward self-funded insurance and greater oversight of health benefit plan subcontractors. Others are making a cost trade-off between the tax burden of providing versus not providing coverage.Selvadas Govind, a senior manager in Assurance Services at Weaver, says it’s too soon to say whether costs will go up or down in our complex health care system.“The only thing one can do is try to manage the risks that are presented at a particular point…
Small business owners are increasingly concerned about obtaining long-term or short-term business loans, according to a survey by the National Federation of Independent Business. However, by showing enthusiasm and understanding for your business, you can get started in a good way with your banking relationship, thereby increasing your changes of securing a loan.“Build a support group, have good financial understanding and really keep your books in the best possible order that you can,” says Hank Holmes, president, Texas Region, of Cadence Bank.Smart Business spoke with Holmes about how business owners can use good financial practices and a trusted relationship with…
“Because of the explosive power of exponential growth, the 21st century will be equivalent to 20,000 years of progress at today’s rate of progress, which is a thousand times greater than the 20th century.” — author and futurist Ray KurzweilThe accelerated rate of change in our world is staggering and yet undeniable. We all ask about it, but what does the astounding rate of change really mean for our daily lives? One of the implications is that leaders must be able to adapt to increasingly complex, interdependent and ever-changing environments. Adaptability is no longer a desirable skill but a necessary…
Friday, 30 November 2012 19:22

Victoria Tifft: What’s your story?

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Every business has a story. Most of us are familiar with the stories of how Starbucks and Facebook were created. These stories touch us emotionally and we connect with them. Understanding and conveying the story of your business should be part of your firm’s branding strategy. The story should reveal how and why the business was formed and some essential facts that make your business unique.If your firm doesn’t have a story or has evolved and grown since the time of its inception, it might be time to think about writing the story or sharing how the firm has changed…