Scott Barnyak, Christy Maruca and Chris Simchick make up the impressive leadership team at SDLC Partners LP, a technology consulting firm that focuses on accelerating the strategic initiatives of customers through business transformation, business intelligence and tech solutions. In the past two years, the principal partners have led the company through significant growth, reaching more than 270 employees.
Despite the unstable economic climate, the team has been able to strategically maintain growth while attracting and retaining talented employees. While other companies were making efforts to stabilize, Barnyak, Maruca and Simchick led SDLC in expansion.
Their talent is exemplified in their ability to recognize technology pain points and assemble a team to deliver vertical solutions. Specifically, SDLC’s services have positively impacted the health care industry in areas of business transformation, data analytics and technology implication. After assessing client’s needs and discovering areas of pain, Barnyak, Maruca and Simchick devised a team to deliver data-driven management decision support services.
As a result of their strategic hiring practices and innovative business management skills, SDLC soon outgrew its Monroeville headquarters, and in 2011, SDLC expanded into a second location in downtown Pittsburgh, known as SDLC’s Downtown Solutions Center.
A key aspect that Barnyak, Maruca and Simchick sought to change at SDLC was the human resources strategy. They recognized that success in the consulting services industry was derived from the ability to offer quality services to clients and employ top employees to do so. To build an environment that would build a lasting employee/employer relationship, the team revised the organization’s structure, compensation systems, performance management, sales, marketing and operational processes in an effort to attract and retain valuable employees.
In the Pittsburgh area, SDLC has extended services to the community, making the company a valuable asset. In addition to job creation, the partners created Community Sourcing in 2005, a program designed to keep college graduates in the Pittsburgh region and provide SDLC’s customers another option to manage costs associated with quality and technology-based initiatives.
By building this bond between employer, employee and client, SDLC is positioned to become a leading, full-service technology consulting firm that will revolutionize its industry.
How to Reach: SDLC Partners LP, (412) 373-1950 or www.sdlcpartners.com
At just 34 years old, Wayne Zanardelli was promoted to vice president and CEO of the ICM Division, a high point in his 28-year career with the ICM School of Business. In his time there, he watched the company reach new heights and helped establish the first 1,000-hour program in computer programming and systems design and built new facilities in Pittsburgh, Cleveland and Baltimore.
In the midst of his career, ICM was sold to Litton Industries, which then offered to sell the ICM Division to Zanardelli in 1983 following his appointment as CEO. While he operated the ICM Division, he also started Professional Services Group, a computer consulting company. Zanardelli sold ICM in order to devote all of his energy to the company he was building from scratch.
PSG had impressive successes under Zanardelli’s leadership. In just 14 years, the company grew to 100 employees and $30 million with operations throughout the United States. The company worked with clients such as Westinghouse, U.S. Steel, Alcoa and PPG Industries. Zanardelli’s success was largely derived from the innovative methods he employed to keep both customers and employees happy. PSG was sold in 1997 and Zanardelli retired in 1999.
His business acumen has also served him well in his many roles outside of ICM and PSG. Zanardelli was elected president of the Pennsylvania Association of Private School Administrators in 1987. He was also elected to serve on the Pennsylvania Private School Licensing Board in 1989, where he has held various roles for 21 years and counting.
In 1995, he joined the board of trustees for the Pittsburgh Technical Institute, helping the school grow into an accredited two-year, associate-degree granting school with 2,000 students on an 80-acre campus offering six schools of study.
In 2007, he joined the 22-person board of The Early Learning Institute. He served three years on the finance and public relations committees becoming vice president before leaving the board.
With such an impressive career and diverse array of talents, Zanardelli has been able to build a successful business into a globally recognized company, as well as help transform many other organizations for the better.
In 2008, Dan Courser chose Pittsburgh as the location of his next venture with the goal of becoming one of the most valued consultancies for solving clients’ human capital issues. Despite economic instability, Courser began Predictive Synergistic Systems, a company designed to “maximize human potential” and has continued to lead the industry in employee selection and engagement through his insightful advice and innovative people skills.
Courser operates with the mentality that the whole is always greater than the sum of its parts.
“The only assumption employers are allowed to make is that people come to work every day intending to do their best,” Courser says, “If that isn’t happening, then one of two things is going on: It’s an alignment issue where you have got the wrong people in the wrong seat, or there is a lack of clarity.”
Courser’s ability to transform an organization speaks to his unique perspective on people and the ease through which he connects with others. He aims to create transparent leaders and helps organizations assemble ad hoc teams that are balanced around diversity of thought. Courser believes a key aspect of human resources is to hire people into jobs that fit their strengths and passions.
In order to make Predictive Synergistic into a highly successful, well-aligned team, Courser used the Predictive Index. The process compares an individual’s behavioral profile to the performance requirements of a job role to select the best candidates. In the past four years, Courser has worked with more than 100 organizations and has provided clients with the analytics necessary to hire top talent and foster high-performance organizational cultures.
With his unique outlook, Courser will lead Predictive Synergistic Systems to succeed by simply reaching out to help regional companies achieve their best and most productive teams possible.
How to Reach: Predictive Synergistic Systems, (412) 322-2293 or www.predictivesynergisticsystems.com
In 2004, Ralph Martin became president of Trib Total Media, which publishes the Pittsburgh Tribune Review, and has since become a nationally recognized newspaper industry leader. Trib Total Media has shown five years of circulation growth under Martin’s leadership and has usurped the Post-Gazette as the largest regional newspaper six out of seven days per week. Martin is also CEO of TTM.
Martin’s responsibilities include management of seven daily newspapers and more than 60 weekly publications, as well as serving as the chairman of MANSI, the for-profit arm of the Pennsylvania Newspaper Association, where he previously served as president.
In his time as president, Martin has been instrumental in keeping Trib Total Media at the edge of industry innovation. By pulling the individual branches of TTM under one umbrella, customers were able to satisfy their advertising needs through one company contact, a method many other media outlets didn’t immediately utilize. Martin also understood the value of online media and launched an Internet-based radio station in January 2011 following the leave of Pittsburgh’s ESPN radio. Trib Total Media launched Sportstalk Radio and now averages more than 12,000 listeners a day and has become a trusted source for breaking news.
Martin’s leadership strategy is based on cultivating an environment where mistakes are respected as part of the learning process, and his door is always open to encourage employees to share ideas and concerns. With these techniques, TTM has become a household name and the leadership team has grown significantly during his presidency.
Part of this positive environment comes from Martin’s commitment to community involvement. Martin’s philanthropic nature extends beyond the journalism industry. Because of this expectation of generosity, every senior manager at TTM sits on a nonprofit or industry board.
With a combined effort to engage with the community and lead the journalism industry, Martin has transformed Total Trib Media into a nationally recognized company with an impact that reaches far beyond the news.
How to Reach: Pittsburgh Tribune Review, (412) 321-6460 or www.triblive.com
Marc Sachs has led Net Xperts LLC through 10 years of growth, from a small storefront office in 2002 to the recognizable and successful computer technology/IT company it is today. With the same core staff that made up the team years ago, Sachs has continued to foster a positive environment that made employees feel significant and valuable. With the right team, Sachs was able to focus on the real key to success: Net Xperts’ clients.
The IT industry is one that constantly changes, and Sachs has embraced the constant industry shifts and developed the 24/7 network monitoring managed services program in early 2004 to provide support to all registered customers. He was an early innovator in this respect, and Net Xperts’ managed service program is continually expanding while competitors are just beginning to develop similar programs.
Due to the nature of the industry, Sachs understands the importance of making sure all technicians are at the top of their field and NET Xperts strives to achieve high-ranking certifications with their technology partners. Net Xperts is a Microsoft Gold Partner, as well as a partner of Hewlett-Packard and Symantec Corp., all to better service customer needs.
In 2007, Net Xperts was named the No. 1 Best Place to Work in Western PA by the Pittsburgh Business Times, and Sachs continues to build a loyal, passionate team. He organizes annual Pirates game outings and company team building events at Dave & Buster’s in order to solidify employee bonds and focus on internal strength. Under Sachs’ leadership, the company also focuses on the nonprofit community and Sachs donates personal time and funding to many local nonprofit clients, such as the Pittsburgh Zoo and PPG Aquarium.
Sachs’ most important asset is his people, both the employees that work for him and the clients that he works for. His passion for the success and satisfaction of his team and his customers is what pushes him to exceed industry expectations in order to provide top-of-the-line service and support to the Greater Pittsburgh area.
How to Reach: NET Xperts LLC, (412) 244-6389 or www.thenetxperts.com
Fred Potthoff and Keith Kronk formed Kroff Inc. 24 years ago and have since grown the business into eight separate companies and established an impressive international presence. Kroff has averaged greater than 24 percent growth per year since 1990 and now has a state-of-the-art research lab with four patents, five applications filed for patent and one pending. Most of the company’s patents involve environmental products to clean up contaminated streams that receive acid mine drainage from coalmines.
Kroff was an innovator in developing sustainable methods around the fracking process, finding new ways to recycle and reuse water and create patented “green” products for their fracking line used in the Marcellus Shale gas drilling and fields. The research lab works with many gas companies and processed thousands of samples from the Marcellus to design unique treatment options for the frac water. In Baltimore, Md., the Kroff team opened Kroff Materials Reprocessing, a waste oil recycling plant that takes used oil and antifreeze and recycles the materials to be used as fuels, lubes or coolants.
Kroff operates with an open environment that encourages entrepreneurial innovations, and employees are always encouraged to come forward with ideas so Potthoff can help put them into action.
Proving his commitment to both community and sustainability, Potthoff has served in numerous positions that reflect his passion for the environment. For more than a decade, he was involved in the International Water Conference, held in Pittsburgh as the premier conference in the world for innovative solutions in the water treatment industry. After 10 years on the board, Potthoff was chosen as the first two-time chairman of the conference. He also served on the board of directors for the Association of Water Technology for three years. He was also a finalist for the Ernst & Young Entrepreneur of the Year award, a testament to his ability to lead, innovate and collaborate.
How to Reach: Kroff Inc., (412) 321-9800 or www.kroff.com
Kenneth Ramsey joined Gateway Rehab in 1977 and soon recognized the stigma associated with substance addiction. With Gateway Rehab’s 39 employees and subpar treatment techniques and facilities, Ramsey came to realize that the damage caused by drug and alcohol addiction was a result of this lack of available treatment. He sought to reform the industry to offer quality treatment and make substance abuse at the forefront of everyone’s minds.
By working to frame substance abuse as a disease, Ramsey hopes to ease societal transitions, repair family relationships and transform the lives of recovering patients. Today, Gateway Rehab treats 1,400 people daily, has more than 600 employees and has expanded to 22 locations throughout Pennsylvania and Ohio. A comprehensive youth services center designed to treat chemically addicted juveniles is to open in September 2012 as part of this expansion.
Ramsey’s focus on employment has transformed the management system at Gateway Rehab. His approach encompasses the employment of the most modern treatment techniques, the best treatment specialists in the field and a compassionate approach to treating those fighting addiction. He also noticed that addiction was a problem in the suburbs as well as inner-city areas but suburban areas often neglected these issues. He located accessible treatment facilities in the suburbs, which was an important innovation in a field stagnated by stigma.
With the establishment of Gateway Rehab’s corrections program and facilities for male and female inmates, Ramsey has become a recognized leader in the field of addiction treatment for felons and those accused of felonies.
Ramsey’s contributions to the social-work field have been recognized by his alma mater through the University of Pittsburgh’s School of Social Work’s “Distinguished Alumni Award.” Ramsey continues to learn from the emerging research in the field and will continue to forge a path for Gateway Rehab to lead in substance abuse treatment techniques and facilities.
How to Reach: Gateway Rehab, (412) 604-8900 or www.gatewayrehab.org
When Patrick O’Brien joined First Federal Savings Bank in 2005 as COO, he began the transformation of the company by employing the plan of the Six P’s: people, products, processes, places, productivity and profitability. Under O’Brien’s leadership, First Federal invested in a talented team to create products that would rival competitors and attract customers.
With the new team, First Federal improved the efficiency of its processes and successfully opened two new locations. The combination of these investments led to increased productivity and, of course, profitability. In the fall of 2010, O’Brien took First Federal public at a time when the financial crisis was at its peak and the public opinion of banks was extremely negative.
As the company’s president and CEO at the time, O’Brien was a fresh face and the community trusted First Federal and its new plan. In order to cultivate positive relationships with the community, O’Brien uses a positive environment within the company and all problems are solved with a team effort and the entire management team meets quarterly to discuss ideas.
O’Brien works to improve the lives of customers by pursuing the community banking model. When First Federal was presented the option to underwrite a $7.5 million loan for the construction of a new manufacturing plant, O’Brien took advantage of the opportunity. First Federal recruited five banks to complete financing for the plant and succeeded in bringing 70 new jobs to the area.
First Federal has continued to follow this plan, and is currently leading a $21 million construction loan to bring dozens of jobs to the central Washington County area. By transforming the community’s attitude towards banks, and making his company a trusted community resource, O’Brien has proven himself as a great leader for First Federal.
How to Reach: First Federal Savings Bank, (724) 684-6800 or www.firstfederal-savings.com
Mike Robb is the passionate executive director of three nonprofit agencies: Center for Community Resources, Alliance for Nonprofit Resources and the Nonprofit Development Corp., all located in Butler, Pa. Robb works to unite these three agencies under the goal to provide support to both the community and fellow nonprofit agencies in order to build a comprehensive support network in the Western Pennsylvania region.
CCR, the original organization, is a human service agency that connects community members in need with the appropriate network of supports and services. Robb wanted to capitalize on CCR’s abilities and evolve its services to include those of ANR and NDC, both of which provide support services to other community nonprofit agencies. ANR offers backend support and services including grant writing, fiscal support, and marketing and design. NDC, formed in 2010, focuses on property management and offers support through technical assistance, training and capacity-building opportunities.
Together, the three nonprofits showcase Robb’s diverse leadership and analytical skill to utilize human and financial resources. After a total of $825,000 in funding cuts this year, Robb has found new ways to maintain staff members and continue each agency’s impressive growth. He constantly pursues new programs and services to fill gaps in the community and also seeks out inefficient programs in hopes to partner with the nonprofit and offer resources to improve operating efficiency.
Currently, Robb oversees 59 programs available to more than 180,000 residents, including transportation, housing and crisis management programs. CCR, ANR and NDC are all embarking on new projects and partnerships to better the nonprofit community, and Robb hopes this will continue and develop a regional Western Pennsylvania presence.
Robb hopes to impact 25,000 people per year and achieve agencywide compliance and accreditation in the near future. Recently, Robb was named the Ernst & Young Entrepreneur of the Year Western Pennsylvania and West Virginia award winner.
How to Reach: Center for Community Resources, (724) 431-0095 or www.ccrinfo.org
The former patent attorney, who is considered one of the most prolific young inventors in the country, is teaming up with Citi, the world’s largest card issuer, to introduce the card-programmable magnetic strip this year. The Card 2.0 technology is a paper-thin, flexible yet durable computer platform in payment card form. Designed to last for three years on a single battery, buttons and even displays can be added to the platform to enable users to input and receive information from the card.
Dynamics aims to grow in size to support the continued national release of Card 2.0, both in terms of staffing and production. Mullen, who founded Dynamics while pursuing his MBA at Carnegie Mellon, plans to keep the company in the region long term throughout this rapid growth. In addition to keeping his business in the Pittsburgh area and utilizing the wealth of magnetic expertise in the region, Mullen is committed to performing the final assembly and personalization of Dynamic’s cards within the United States.
Mullen has won a number of international business plan competitions, while his 2.0 Card technology won Dynamics both the DEMOgod award and the $1 million People’s Choice Award at DEMOfall 2010. The company also won Best in Show at Finovate that year, and Best in Show for Personal Electronics at CES 2011, the first time a payments company has won a CES tech award.
How to reach: Dynamics Inc., (412) 369-4600 or www.poweredcards.com