Education: University of Detroit, University of Notre Dame and the Advanced Management Program at Harvard University
First Job: Loading a beer truck at age 12
Career Moves: 1960, first employee of the newly formed International Division of the Monroe Auto Equipment Co.; 1964, executive vice president, International Operations; left in 1981 to become a self-employed consultant, president of a venture capital firm owner of a small import company; 1987, American Speedy Printing Centers franchisor; returned to the corporate world in 1990 as vice president of field support for American Speedy Printing Centers; 1991, promoted to president and CEO; 2004, Allegra Network chairman and CEO
Awards: Governor's Minuteman Award for civic service and charitable work; Saint Mary Catholic Central High School Alumnus of the Year
Memberships: Detroit's Presidents' Organization; Chief Executive Organization; Legatus, a membership organization for Catholic business leaders; Society of Automotive Engineers
Allegra Brands: Allegra Print & Imaging; American Speedy Printing; Instant Copy; Insty Prints; Signs Now; Speedy Printing Centers; Zippy Print
What is the greatest business lesson you've learned?
The most important work of a manager is to continually communicate a company's values and goals. You can't do this too much or too often. Preaching the message over and over is what builds team spirit.
What is the most difficult challenge you've faced?
Convincing everyone in our organization that changing our corporate name from American Speedy Printers to Allegra Network made sense. It was controversial and a tough sell. People get used to doing things one way. They have their fiefdoms.
Change can be threatening. But we were moving away from the old retail model of providing fast service to the consumer to a new, more sophisticated business-to-business identity. The name change was part of that identity.
It proved to be a very good move but I had to spend a lot of time explaining why we were doing it.
Whom do you admire most in business and why?
Tom Monaghan, Domino's Pizza founder and former CEO. He started with nothing. He achieved great success professionally and personally, and he did it all while adhering to his spiritual, social, mental, physical and financial priorities.