Born: Hanover, Germany
Education: Economics degree, University of Hanover
First job: In finance at BASF
What is the best business lesson you’ve learned?
To see everything from the customer’s perspective, not from your perspective within the company
Whom do you admire most in business?
Jack Welch. He is somebody who had a tremendously successful career and provided a lot of value for employees and shareholders.
What are some universal truths you’ve learned about leading a business?
Make the necessary decisions immediately, and be honest and fair.
How do you define success in business?
In our business, it is to have satisfied, loyal customers, and best-in-class profitability.