In 2004, the tech bubble had burst and Southeast Michigan’s economy was suffering.
But while many people thought it was a bad time to start an IT services firm, Bradley Waite and his partners disagreed, risking their financial well-being to found Halo Group.
Waite felt the biggest hurdle was recruiting the highest-caliber people and getting them to stay. So Halo developed an eight-step hiring process phone interview, face-to-face with salesperson, face-to-face with recruiter, technical screening, reference check, resume, represent them and hire them. And to make his company a more attractive place to work, he also offered recruits the option of becoming employees, with full benefits, or working directly for the client. Waite based his strategy on empowering both client and employee, giving them the ability to choose what works best for them. The process also ensures that Halo delivers quality professionals, allowing the company to charge 40 percent more per hour than the industry average.
And as part of his people initiative, he’s created staff development manager roles to maintain contact with employees working at various locations. As liaisons, they are responsible for meeting monthly with consultants to make sure they’re satisfied and to help with career development. As a result, Halo has a higher retention rate than other IT staffing firms, giving it a competitive advantage.
Last year, Halo opened an office in Dallas, and Waite’s long-term goal is to grow it into a national IT staffing company, with five to seven offices across the country.
HOW TO REACH: Halo Group, www.halogroup.us or (248) 489-9500