For nearly a decade, Kevin Chase bucked the family tradition of entrepreneurship, instead choosing to work for large corporations.
While his father and five of his siblings owned their own businesses, Chase took a different road and worked for plastic suppliers. But while on the job, he recognized that the industry was moving away from personal interactions and customer service, things he felt were important. So, sensing a need in the market, Chase left his job, and he and his wife, Carole, founded Chase Plastic Services Inc. in 1992 with a commitment to superior customer service.
The Chases Kevin is president and Carole is vice president have built the business on six core values: customer satisfaction, execution, independence, high expectations, teamwork and integrity, which permeate the culture at Chase Plastics.
They also build relationships within the company, promoting teamwork from the top down. The couple have worked in every function in the company including operating forklifts and delivering orders promoting strong relationships with employees and generating loyalty.
Chase Plastics has also achieved success by not being tied to one specific industry; the company generates substantial revenue in the medical, marina, automotive and furniture industries. The Chases have passed on opportunities to supply global organizations when they felt they would lose some control of operations and deviate from their core values.
HOW TO REACH: Chase Plastic Services Inc., (248) 620-2120 or www.chaseplastics.com