The Jones file Featured

7:00pm EDT February 23, 2009

Born: Salt Lake City

Education: B.S. in physical therapy, Wichita State University; MBA, Brigham Young University

First job: I was a paperboy when I was about 12 years old, growing up in Salt Lake City. I delivered the Deseret News.

What is the best business lesson you’ve learned?
The best business lesson I’ve learned along the way is that a leader must take time to communicate — not just words and ideas but also his personality and values. It is so important to open up and connect with those around you.

What traits or skills are essential for a business leader?
A leader must be consistent and a smart strategist, lead by example with a philosophy that makes him and those around him comfortable and successful, have a passion for excellence, possess a never-give-up mentality, an appetite for competition, and the strength to take the wins with the losses.

Believe in the saying, ‘When one door closes, another door opens,’ and be willing to rise to the occasion to find the other door.

What is your definition of success?
To me, success is accomplishing the task at hand. But, even more importantly, it’s feeling good about yourself and knowing you gave it your all and did the very best you could.