Education: Attended Rice University, University of Houston
What is the biggest business challenge you’ve faced, and how did you overcome it?
Establishing a legal framework for our service. When we started the company, we had to start not just a business but an industry because there really was no outsourcing of the human resources function at that time.
We had to battle the regulatory environment and get legislation passed. That’s a pretty formidable challenge. The challenge was overcome through perseverance and having the right people. Bring the right people together and give them the right tools and the right reasons to succeed, and you can overcome challenge.
What is the most important business lesson you’ve learned?
Keeping the faith and looking to the future with faith and optimism. And then persevering until you accomplish your goals.
Sarvadi on leadership:
People don’t want to be managed, they want to be led. And you lead people through developing personal influence that comes from caring about them and helping them put their talents and capabilities to work and helping them see the direct result of their efforts.
Having an effective reward system and communication system with your people and setting realistic but challenging objectives and equipping people to get there is what leadership is about. That’s really what the CEO’s job is.