Education: Engineering degree, United States Military Academy, West Point; MBA, Harvard Business School
Military service: Served 10 years of active duty in the Army, including two tours in Vietnam (1966-67 and 1970-71)
What is the best business lesson you’ve learned?
To stay focused and rely on people. Get the right people in the right seats on the bus.
What traits or skills are essential for a business leader?
Honesty and integrity and energy. You need to have the ability to lead and manage through others and work through layers. You can’t isolate yourself at the top. You need to be able to completely understand your company and work through the different layers. Besides, it’s no fun to be isolated at the top, for me anyway.
What are some universal truths you’ve learned about leadership?
You need to have focus. You can’t just leave things on autopilot. You need to treat others as you would like to be treated, but there is a necessity to be out front and lead. Not everyone wants to lead. There is a necessity for leadership because organizations don’t move on their own. They need to be led.
What is your definition of success?
Accomplishing something that has a broader positive impact than just for me. Something that makes a difference for me and for others.