Education: B.A. in speech communication;
The Ohio State University
What was your first job?
Working fast food in an amusement park when I was 14. But I was also a radio disc jockey when I was in high school and college.
What has been your most difficult leadership challenge?
Finding the best people who want to get better every day. Likewise, when these people realize that they can get better every day, they get really more excited about work.
What has been your greatest leadership lesson?
When you realize it’s not about me, it’s about us.
We’re not playing tennis here. This is not one-on-one here. This is a group effort. You lose sight of that when you think it is about you. You realize it is about us, and that realization means that some people are limited and you are limited, but two people are better than one.
What profession would you want to be in, if you couldn’t have your current job?
Making movies. I do some now. I make lifetime movies or videos, and put some music to them for either people that retire or my kids or stuff like that. I minored in movie production in college. I just enjoy that.
What theme song would you choose for your company?
‘We are the Champions,’ (by Queen.) I am an aggressive person. It doesn’t mean I’m undefeated, but I want to win.