Education: Bachelor of science degree, University of West Florida
First job: Cost engineer at Avondale Shipyard
Career moves: President, Thermador Corp. (a Masco company); CEO, Bosch-Siemens Home Appliances; CEO, Mill's Pride Cabinets (Masco); President, Delta Faucet Co. (Masco)
What is the greatest lesson you've learned in business?
Listen to your customers and know more about them than your competition does.
Past or present, whom do you admire most in business and why?
There are two. First is Jack Welch of GE for his commitment to leadership and excellence. The other is Dr. Peter Zinkann of Miele, for his commitment to employees, innovation and product excellence.
What was the best business advice you've received?
Trust your best asset, your employees. Remain committed to team empowerment and continuous improvement.