Education: Bachelor's degree, College of William and Mary, Williamsburg, Va.; master's degree, hospital administration, Duke University, Durham, N.C.
First job: 1965, administrative assistant, Duke University Medical Center
Career moves: Associate hospital director at the Albert B. Chandler Medical Center, University of Kentucky, 1971-1975; named hospital director, Milton S. Hershey Medical Center, Hershey, Pa., 1975; hired as president and CEO of Akron (Ohio) General Medical Center, 1978; became president and CEO of Community Health Network, 1984
Boards: Member, VHA National, Indianapolis Chamber of Commerce, Indiana Pro Health Network, The Health Care Group; co-chairs Groups for Renewal, Accountability and Development of Excellence in Schools (GRADES); 1998 president of the Indy 500 and 400 festivals.
What is your greatest challenge in business and how did you overcome it?
It was when I found myself on the other side of a major issue with my board chairman. I handled it by developing even stronger relationships with each individual board member.
Past or present, whom do you admire most in business and why?
My mentor was Ray Brown [who played a major role in shaping health care administration training], and my admiration for him is that he changed my management philosophy from one of basically leadership through personal relationships or personal friendships to one of intellectual-personal management philosophy.
What is the greatest lesson you've learned in business?
There are many lessons, but I would say that the greatest lesson learned in business is how important passion is in achieving your goals.