Chuck Johnson has nearly 25 years in education, training and human resource management. Johnson, who has been with Purdue University’s Krannert School of Management for 12 years, serves as director of executive education programs. He manages the administrative aspects of Krannert’s MBA programs for working professionals and teaches organizational behavior and human resource management courses, all while pursuing his Ph.D., which focuses on training and adult education.
Q. How can a company determine effective training techniques to maximize training spending?
To the extent possible, I’d encourage companies to develop longer-term partnerships with training and education providers. Identifying and establishing such partnerships can be a bit challenging, but doing so can produce multiple benefits to the organization. Among those advantages are having training and education providers who possess a deeper understanding of the company’s goals and needs, greater consistency of training and development programming, and potential cost-savings over time.
Q. How can a business form a successful training regimen?
Tying training and development efforts to performance management systems and competency models ensures companies that they are training and educating the right people in the right areas. Developing a performance and competency-based training and education program is a big endeavor, but it is a signpost to organizations that their training and education investments are aligned with the business needs and goals of the organization.
Q. Are there resources that businesses can look for to more efficiently train employees?
A resource often overlooked by businesses is colleges and universities. Many have faculty experts in a wide range of subjects who can be called upon to deliver short and long courses according to a company’s needs. Technology is seen by many to be a great way to cut down on the cost of training, but I would caution companies not to overrely on technology. Desktop training solutions are great for some knowledge transfer and skills training needs, but there is still a tremendous benefit to having a room full of bright people exchanging ideas and discussing concepts with an instructor or facilitator who is an expert in his or her field.