Education: Bachelor of arts degree, State University of New York at Cortland; MBA, Cornell University
First jobs: Delivering dry cleaning and driving a taxi
Career moves: Various positions within American Medical International, including a stint at the helm of a subsidiary, AMI Ambulatory Centers; president, CEO, director and co-founder, AlternaCare Corp.
What is the greatest business lesson you’ve learned?
The best leaders and managers appreciate their own good fortune and help others develop their potential.
What is the most difficult challenge you’ve faced?
In 1996, we missed our earnings goals. We were still a young company, we had high expectations, and we’d grown too fast. It forced us to reassess our plan and look for ways to overcome our problems. Three months later, we were back on track
Whom do you admire most in business and why?
I can’t answer that question because I don’t think in those terms. But I can tell you about a man who had a big impact on me. His name is Royce Diener. He was the president, CEO and chairman of American Medical International, which operated the first investor-owned hospital in the country. I worked for him. Essentially I was his go-fer, even though I already had my MBA. He pushed me to make decisions and try new things by continuously reminding me that nothing I could do was so important that it would harm the company. It was an unusual way to build up someone’s confidence, but it was effective.