Education: Bachelor of science degree in business administration from Southern
Methodist University; Juris doctorate from the University of Texas Law School
What’s your definition of success?
To me, success would be long-term success. Anybody can be successful at a point in time. But success to me is identifying an idea, productizing it, and then putting it into operation and generating a real business. So I think what defines success is being a leader and being early and executing on your ideas, versus there’s 6 percent GDP growth and you grew 15 percent and you beat your guidance for the first quarter.
What’s the best business advice you’ve ever received?
The best advice that I received was from the CEO of Sysco [Corp.] It’s: Be realistic in measuring yourself, but also don’t be shortsighted. Make sure that you’re making decisions that are good for the long run. It’s so easy to do something that maybe accentuates a certain performance metric point one way or the other for 90 days, but if it doesn’t repeat itself every 90 days, then you’re going to have to explain away the following quarter. Just be realistic about what you’re building and measure it in your approach. Long term, that’s going to serve you well.
Your workday is off to a bad start. How do you turn it around?
I focus on my health and my happiness with my wife and children and recognize that it’s not always going to be the same way. Because I run a people business, I know that I’m going to be dealing with a crisis every morning. You just can’t take it personally.