History: Launched Keypoint Technology Corp. in 1987; renamed ViewSonic in 1990
What is the best business lesson you’ve learned?
The best lesson for me is when someone comes to me with an idea and tells me they have a lifetime opportunity, that I’ll regret it if I don’t do it right away, I would tell them to forget it. When people have a short deadline, there is a chance to make a lot of mistakes. You need to have a lot of discipline to not jump at things because you get excited. It has to be a business principle. If someone came at me with an opportunity on a short deadline, I wouldn’t do it unless the deadline is removed. Otherwise, I’d refuse.
What skills are essential for a business leader?
People can learn from each other. It doesn’t matter how good you are; environments change, and you need to be able to open your mind and learn from others. If you are not willing to share and communicate with others, that can become big trouble.
Chu on hiring the right people: I think the best resource is probably within the company, someone you’ve worked with for many years and have learned about them from the working experience. You can probably get much more of an idea hiring someone you already know versus hiring someone who just has a pretty resume. For an emerging country, I prefer someone internal.
If a person really wants to do this, and they have a good heart and good integrity, and I already know that because the person walked with me for a period of time, I can tell. Those are the people to whom I want to give more opportunities. Sometimes, people’s potential is much higher than we think.
If we don’t give them a higher role, you never know their potential for success.