If you know someone who has translated any of those traits into a successful business model, you can nominate them for the Ernst & Young Entrepreneur Of The Year (EOY) award.
Ernst & Young is seeking nominations for Northeast Ohio-based entrepreneurs as part of its 14th Annual Entrepreneur Of The Year awards, the pre-eminent program honoring outstanding owners of fast-growing companies.
"Entrepreneurs increasingly impact the Northeast Ohio economy by creating new industries that will dramatically change the way we live and do business in this century," says C. Lee Thomas of Ernst & Young, director of the firm's Cleveland entrepreneurial services practice. "The Ernst & Young Entrepreneur Of The Year award program is designed to recognize those individuals who are paving the way for a new age of entrepreneurship."
Past Northeast Ohio EOY award winners include a virtual "Who's Who" of local business leaders, such as Dr. Gil van Bokkelen and Dr. John Harrington of Athersys Inc., Mal Mixon of Invacare Corp., Carol Latham of Thermagon Inc., Jack Kahl of Manco Inc. and Howard Cleveland of Digital Day. Last year, 15 entrepreneurs in nine categories from Northeast Ohio were selected as EOY award recipients.
Nationally, past awards recipients include Michael Dell of Dell Computer Corp., Sheryl Leach of the Lyons Group (creators of "Barney"), Jim McCann of 1-800-Flowers, Howard Schultz of Starbucks Coffee and Richard Schulze of Best Buy.
Those eligible for the EOY awards are owners and managers who have primary responsibility for the growth of their company; if the company is public, the founder must be an active member in top management. The requirements for consideration are owners and managers of companies that have been operating for at least two years. Allowances will be made for e-businesses able to demonstrate a profitable business model.
The Northeast Ohio EOY awards banquet and ceremony will be held June 14, 2001, at The Renaissance Cleveland Hotel. All of the national EOY award recipients and finalist will be announced and honored at a gala during the Ernst & Young Entrepreneur of the Year International Conference in Palm Springs, Calif., Nov. 15-18, 2001.
There is no fee for nominations. Self-nominations are encouraged, as are those from suppliers, customers and others who work with entrepreneurs. Nominations must be received by April 6, 2001, in order to be considered. For more information and nomination forms, call (216) 583-8301 or visit the Ernst & Young Web site at www.ey.com/us/eoy.
The Entrepreneur Of The Year award is also sponsored by BOWNE of Cleveland, Jones Day Reavis & Pogue, Marsh USA, McDonald Investments and the Ohio Department of Development.
Sandra Turner has been promoted to director of the National EY/Assist program, employee assistance and work/life resource and referral service of Ernst & Young LLP.
The Greater Cleveland Growth Association has added Carol A. Caruso and Christopher D. Hess to its government relations division.
Willis of Ohio, an international insurance broker and risk management consulting firm, has appointed D. Thomas Paterson to senior vice president.
Jennifer Kay Braman and Yuri R. Linetsky have joined Hahn Loeser + Parks LLP's Cleveland office as associates.
Russel B. Turell has been elected principal at McCarthy, Lebit, Crystal & Haiman Co. LPA. Colin G. Skinner, Paula A. Kuhn, Jason Seifert and Leslie W. Wargo have been named associates of the firm.
Adam Wallace has joined Flashline.com Inc. as chief information officer.
Hawk Corp. has appointed Woodrow "Woody" Haddix as president of the Hawk Powder Metal Group.
Midland Aluminum Corp. has appointed Kerry B. Hardin as a regional sales manager at Midland's Ohio operations.
Vincent J. D'Angelo, P.E., has joined R.E. Warner & Associates Inc. as project manager.
Metropolitan Bank & Trust has named Andy Kelly to the construction lending team.
Leslie Croy has joined Liggett-Stashower Inc. as vice president and general manager of Liggett Stashower Interactive, the agency's interactive account services group.
Arthur Andersen has promoted Christopher M. Essig to principal in the Tax Practice and Wayne K. Walker to principal in the Practice Management department in the Cleveland office.
The American Heart Association has appointed Kathleen McDermott as health communications manager for its Cleveland Metro Division.
Frank A. Carrino has been promoted to principal of Insurance Tax Services for the Cleveland office of Ernst & Young LLP.
Lake Hospital System has appointed Sunny Masters executive director of the Lake Hospital Foundation.
Peter F. Russ has joined HR Consulting of Northeast Ohio Ltd. as a senior consultant.
Vincent R. Kaval, principal of Medimetrix, and Peter H. Calfee, president of Calfee Financial Advisors, were elected as members of the David N. Meyers College Board of Trustees.
Parma Community General Hospital has appointed Donn Wolfson, M.D., as president of the hospital. Tom Sidor, M.D., will serve as president-elect, Diane Butler, M.D., as secretary, and Susan Longville, M.D., as treasurer. Ashok Argekar, M.D., Tim Gallagher, M.D. and Raju Modi, M.D. will serve as members-at-large.
Michael D. Gladish has been appointed managing director of information technology for AAA Motorist Association.
The investment banking firm of Brown, Gibbon, Lang & Co. has promoted Andrew K. Petryk as managing director and principal, Scott T. Berlin as senior vice president, Nir Gabriely as vice president and Jay Greyson as senior associate.
August Mack Environment Inc. has hired Kevin Savage as an account manager for its innovative guaranteed compliance program.
Lewis B. Frauenthal of Frauenthal-Newman & Co. was named an honorary member of the American Institute of Certified Public Accountants (AICPA).
Ambiance Incorporated has appointed Rick Henneman as district manager.
Steven H. Roesing, P.E., founder and CEO of @Industry Inc., was presented with the 2000 President's Award by the Solon Chamber of Commerce for exemplifying outstanding leadership and service.
The national law firm of Baker & Hostetler LLP has added Michelle M. Hervey, Leigh Houston, Jonathan J. Hunt, Bridget M. Meehan, Eric J. Steiner, Priya M. Travassos and Monica S. Verma as associates.
Christopher J. Carney, Cathryn R. Ensign and Matthew J. Stockslager have been elected shareholders at Brouse McDowell.
RE/MAX Crossroads has added Carol J. Woodard to the list of Top Producing real estate sales executives in the Westlake office.
Ceres Group Inc. has named T.J. Parrish as national sales director of its subsidiary, Continental General Insurance Co.
Licata & Associates Co. LPA has added David J. Kovach, Richard K. Heiser, Betty Sislak and Deanna Palerno to its firm.
McManamon & Co. LLC has promoted Barbara F. Sikon to director of tax services.
Steven Goykhberg, Capital Markets senior associate for SS&G Financial Services, has received his Certified Business Appraiser (CBA) Certification.
Rosemary Ramsey, Ph.D., interim Dean of the College of Business Administration at Cleveland State University, has been appointed to the board of directors of Sales & Marketing Executives of Cleveland (SME-Cleveland) and to the board of directors of NBA Cleveland Christian Home Inc.
Angela M. Plona has joined the collection department at Weltman, Weinberg & Reis Co. LPA. Dean Talaganis has joined the foreclosure/real estate department.
Virtually all large companies, and many smaller businesses, have adopted and implemented substance abuse policies. If you are in that minority without a policy addressing this important issue, here are some suggestions for getting started.
B>Tailor the program to your company and employees.
Developing a drug policy is not a "one-size-fits-all" proposition. Different companies have different legal requirements. Some industries -- trucking, for example -- are subject to federal mandates in regard to drug testing. Industrial firms with employees operating heavy equipment will want to have more stringent policies than a service company with office staff.
B>Confer with your professional advisers -- in corporate risk management, human resources and legal counsel.
Drug testing and substance abuse policies should be integrated into your corporate risk and safety programs in order to be effective. They are also a vital part of the company's employee handbook. All records must be kept confidential. Link the substance abuse policy to the company's Employee Assistance Program (EAP).
Commit to the policy.
Substance abuse programs and drug testing are only worthwhile, and legal, if uniformly and consistently applied. Disparate treatment of employees or of applicants for a position is a sure invitation for a lawsuit.
Understand the costs and benefits. Make an informed decision on the expenses of implementing a substance abuse program -- testing, reporting, follow-up. The benefits will be empirical as well as qualitative. Source: Gordon R. Friedrich, vice president and corporate counsel, The Reserves Network
COSE, the Council of Smaller Enterprises, is working with a number of local organizations to stage a regional business plan competition. Entries are being accepted now through the end of the year, with winners announced early in 2002.
For information, contact COSE Customer Service at (216) 592-2222 or online at firstname.lastname@example.org.
Individuals interested in writing a business plan will find a wealth of resources on the Internet. The following are among numerous reliable sites offering free assistance.
* www.cose.org -- Members and nonmembers will find valuable assistance and support.
* www.sba.gov -- This site offers small business start-up and business plan information, as well as links to other useful sites for business planning.
* www.score.org -- This site from the Service Corps of Retired Executives (SCORE) includes business plan samples, templates, shareware and software.
* www.americanexpress.com -- The small business section includes interactive tools for writing a business plan.
The cold call is a hard fact of doing business. Few people like them but they're a part of every sales strategy.
If your sales team is having trouble with cold calls, consider changing your approach.
Odds are, you're beginning your calls as if you already know the person you're talking to. Instead, when making a business call to a stranger, try this: "Hi, Jane, my name's so-and-so. We haven't met yet. The reason I'm calling is ... "
The key is that you point out that you haven't met yet.
People often receive calls from strangers who take the opposite approach. They don't introduce themselves and instead fake familiarity by asking, "How are you?" This annoys the person being called because it sounds insincere and wastes their time. Jeff Mowatt (email@example.com) is a 20-year veteran of the service industry who develops training programs and consults to business owners looking to improve their staff's service. He can be reached at (800) 566-9288.
Change in a business environment is natural, and, if managed the right way, can be beneficial.
Here are some quick tips to help you along the way:
Plan for change
Assume your company will replace roughly 20 to 30 percent its employees every year, and make contingency plans to lessen the impact. Some steps to ease the pain:
Always be in recruiting mode. Identify blue chip candidates, interview them, background check them, keep in touch about their availability.
Cross-train employees everywhere possible. As departments lose talent, other employees will need to pick up the slack, at least temporarily.
Budget for turnover and the training costs involved in making a new employee productive.
Document mission-critical processes, so new, untrained employees can step right in.
Outsource noncritical services. If it's not part of the core business, why do you want to be in that field? Let someone else manage turnover, benefits and other productivity-draining administrative tasks.
Welcome the benefits of turnover
With new employees come new ideas, new perspectives and new experience. Sometimes the needed push for a new system or production makeover is an idea from outside the way you do things.
New people are usually itching to prove what they can do in a new environment -- many times they bring an energy and drive that's needed to move a project, improvement or service forward.
Turnover can be motivational
Sometimes, companies become complacent, willing to accept unquestioningly what is done and why. An influx of new people can bring challenges to those corporate assumptions.
By creating an environment that welcomes critical thinking, you can boost creativity. And rewarding those willing to challenge assumptions and find a better way to do things serves notice to the clock-watchers that a new wind is blowing through the company, and they can fight it, sail with it or find another pond. Don Shadrake is vice president and CIO of The Reserves Network/The FocIS Group.
Mary Navarro was named executive vice president and head of the retail banking line of business for Huntington Bancshares Inc. Previously, she was with Bank One, where she held senior leadership positions, including small business national sales manager.
The Buyer's Agent of Central Ohio has changed its name to Revealty. Revealty is headquartered in Columbus and is owned and operated by Larry Schottenstein and Adam Knolls.
A group of three Ohio State University medical students received first place and $80,000 in cash and services for their business plan at the Fisher College/Deloitte & Touche Business Plan Competition. The group formed the company J3 MedTech to develop and market their product, a hand-held ultrasound scanner that provides a low-cost, noninvasive screening method to aid in diagnosing melanoma.
Steven Sellers has been named vice president and manager of Heartland Bank's Grove City office. Sellers has 30 years of banking experience and is a lifetime resident of Grove City.
Robert D. Weismann, a principal in the Labor and Employment Practice area of Schottenstein Zox & Dunn, has been appointed chairman-elect of Prevent Blindness Ohio, an organization dedicated to fighting blindness and saving sight for people of all ages.
Acock Associates Architects of Columbus was awarded the Business Arts Partnership Award by the Greater Columbus Arts Council. Acock Associates was recognized for its creative support and dedication to the Columbus College of Art & Design. The firm serves as a designer and donor of materials, supplies and support to CCAD and its students.
Sam Staley, director of the Buckeye Institute's Quality Growth Initiative and director of the Urban Futures Program at the Reason Public Policy Institute in Los Angeles, has been appointed president of the Buckeye Institute for Public Policy Solutions in Columbus.
Karina Sampei Brown was named relationship manager, work force development, at the Greater Columbus Chamber of Commerce. Brown's goals are to strengthen and maintain strong working relationships with work force development staff and to raise the profile of work force development initiative, including the promotion of the chamber-sponsored Career Academies.
McDonald Investments in Muirfield Village promoted William P. Cseplo to managing director in the private client group. McDonald will manage investments for corporate executives, business owners and retirees, overseeing more than $200 million in assets.
Terrie Radcliff was named assistant vice president in the Business Banking area for KeyBank in Columbus. Radcliff is responsible for developing and building small business banking relationships in the Central Ohio area. Prior to joining KeyBank, Radcliff was an officer at Huntington National Bank.
Tim Jochim, founding partner of Jochim Co., was named Professional Member of the Year at the 25th Annual Conference of the ESOP (Employee Stock Ownership and Related Plans) Association in Washington, D.C. The award is given annually based upon membership recruitment and professional development.
Cynthia Hayes was named director of Medical Planning Services at Feinknopf Macioce Schappa Architects. She will assist Vice President David Youse in leading FMS's medical planning services division, which focuses on the medical, dental and other similar professions in the planning and design of new and soon-to-be remodeled medical office facilities across the Midwest.
Westfield Group Foundation has appointed Austin Carr to serve on its board of directors. Carr, the No. 1 overall pick in the 1971 NBA draft and a former member of the Cleveland Cavaliers, is director of community relations for the Cavs.
Akron Bar Association
Marc Merklin was appointed to the Akron Bar Association Foundation's Board of Governors. He joined Brouse McDowell in 1984 and is a principal in the law firm and chair of its Banking, Bankruptcy and Commercial Law Practice Group.
SamePage Solutions, a provider of scalable, turn-key customer relationship management services, appointed Charles H. "Chuck" Mackey to the newly created post of vice president, sales. He is responsible for refining the firm's sales process and expanding and managing the base of channel partners.
Welty Building Co.
Frank Gazzillo joined the Akron-based construction management firm as director of operations. He has been in the construction industry for 30 years.
FirstMerit's board of directors promoted Mark Grescovich to senior vice president and chief corporate banking officer; Felice L. Larmer to executive vice president of investments and insurance; Earlene P. Balestrino to senior vice president/employee relations manager, human resources department; Mark A. Eakin to vice president, credit recovery; and Peter J. Dennis to assistant vice president, credit quality/loan review. David Lucht joined FirstMerit as executive vice president and chief credit officer.
The Cuyahoga Falls-based company hired Judy Kolo-Rose as senior account executive.
BCG Systems Inc.
The computer services affiliate of Brockman, Coats, Gelelian & Co. hired Ken Klika as manager of networking services. BCG Systems is an IT company based in Akron.
Abbe Turner was promoted to assistant director of development for underwriting and Tim Greenhouse was hired as development associate. WKSU is a service of Kent State University.
Innis Maggiore Group Inc.
The Canton-based communications firm hired Mark Roberts as development director, Lisa Leffler as receptionist and Karen Brackney as administrative coordinator. The firm promoted Debbie Costigan to office manager, Stacie Albrecht to financial coordinator and Brenda Sparhawk to proofreader/PR administrative coordinator.
Buckeye Color Lab
The North-Canton company appointed Stephanie Newport as marketing director.
Hall, Kistler & Co.
Stan Arner, founder of Arner & Co., joined the Canton CPA firm Hall, Kistler & Co. His sons, Franklin and Keith Arner, also joined the firm, as manager and supervisor, respectively.
Buckingham, Doolittle & Burroughs
The Akron-based law firm appointed Peter T. Cahoon as co-chairman of the litigation practice group and hired Brian C. Reed as a staff attorney. Buckingham, Doolittle & Burroughs has offices in Akron, Canton, Cleveland, Columbus and Boca Raton, Fla.
The Ruby Group Inc.
Jeffrey Ruby, founder of the sales training franchise, hired John Denny as a business development consultant. The Ruby Group is based in Cuyahoga Falls and is a Sandler Sales Institute franchise.
Krugliak, Wilkins, Griffiths & Dougherty Co.
The Canton-based law firm elected John M. Tucker director of the firm and Michael A. Thompson and James F. Contini to its management committee.
Burns & Scalo Roofing Co. has secured the roofing contract for Kaufmann's at South Hills Village.
PWCampbell was awarded the design/build contract by Mentor Schools Credit Union in Mentor, Ohio. The company was also awarded a design/build contract by the Peoples National Bank in New Lexington, Ohio.
Repal Construction Co. has secured the contract for renovations of the Housing Plus II Program Building in Braddock. It also received the contract for interior renovations for the Panera Bread Store at the Waterdam Plaza in McMurray.
Castcon Stone Inc., a manufacturer of precast concrete stairs and other architectural products, broke ground for a 47,000-square-foot building in Saxonburg.
Dick Corp. has been selected by GlaxoSmithKline Consumer Health Care to be the designer/builder to complete construction of its new headquarters, Millennium Center One in Moon Township.
SeniorBridge Family Inc., a New York City-based provider of eldercare services in New York, New Jersey, Florida and Massachusetts, acquired Sterling Care Counseling, a Pittsburgh-based provider of eldercare services.
Singleton-English Law Offices has moved to the St. Clair Building, across from South Hills Village.
AT&T Wireless opened in a new location in Century III Mall, West Mifflin. It formerly occupied a kiosk within the mall.
Model Cleaners opened a store in Greensburg in the Eastgate Shopping Center.
Hadad Services is offering a cleaning service for private homes where neglect has resulted in hazardous living conditions or those that have been condemned by the Allegheny County Health Department.
Red Square Systems secured several contracts, including Iron & Glass Bank, Manchester Bidwell Corp., New Kensington Library, Wagner Insurance, TimeSys, Strategic Technologies, American Made LLC, Fibchem Industries, Pullman Financial and United Cerebral Palsy.
Straightline Source, a division of United States Steel Corp., expanded its electronic procurement and online steel distribution service to steel buyers in Pittsburgh.
AMTECH Computer Systems opened its U.S. support operations in the Airport Office Park in Coraopolis. The U.K.-based company develops software for low voltage design, test and inspection, and high voltage circuit and design analysis.
Medrad Inc. signed a two-year agreement with W.L. Gore & Associates Inc. to be the exclusive worldwide distributor of the cardiovascular array surface coil, the first magnetic resonance coil to combine a dedicated cardiac coil and a dedicated abdominal coil in a single device.
Respironics Inc. completed its acquisition of Novametrix Medical Systems, a leading cardiorespiratory monitoring company. The transaction is valued at approximately $502 million.
Pitt Ohio Express introduced an enhancement of its document retrieval function that allows customers to retrieve documents up to 365 days from the date of pickup.
CommuniTech landed an account with Systems Imaging Inc., a provider of document scanning and imaging products and services.
Manges Marketing Services Inc. has added Federated Investors Inc. and Fidelity Bank to its client roster.
Allerton Marketing Communications Inc. has assisted Ocean Spray Cranberries Inc. in the introduction of Ocean Spray Sweetie Grapefruit Juice Drink by producing sales materials for use by the Ocean Spray sales broker network.
Law firm Thompson Hine LLP has combined with the 110 year-old New York law firm Gould & Wilkie LLP, adding 19 attorneys and 16 legal assistants and support staff. The combined firm will operate under the name Thompson Hine LLP.
Fifth Third Bank has been named to the Barron's 500. Published annually in the Dow Jones Business & Financial Weekly, the Barron's 500 grades the top 500 U.S. firms on their investment performance using four criteria: stock market return; cash flow return on investment or real return on equity for financial institutions; forecast growth or decline in cash flow or real return on equity; and sales growth over a 12-month period. Fifth Third was ranked sixth.
Finalists for Columbus and Central Ohio's 2002 Ernst & Young Entrepreneur Of The Year Award are Mark T. Wehinger of EMI; Rick Malir of City Barbeque; R. Blane Walter of inChord Communications; Harley E. Rouda of Real Living; and Joseph C. Dager of Velvet Ice Cream Co.
Famous Photography, which specializes in golf photography and memorabilia, promoted Ron Bissinger to president. Amy Sagle was named marketing director and Ron Bollie was hired as vice president of sales and marketing. The company is headquartered in Dublin.
The Greater Columbus Convention Center promoted John R. Page to senior operations manager and Larry McDaniel and Richard Cook to operation coordinators. Suzanne Turgeon has joined as a sales manager focusing on the service of Ohio associations and government groups. Turgeon was formerly with ARAMARK Sports and Entertainment at the Convention Center.
Squire, Sanders & Dempsey LLP formed an association with Brazilian firm Farroco & Lobo Advogados. The firms will operate from offices in Rio de Janeiro and Sao Paulo. The association allows Squire Sanders to provide services to multinational companies doing business in Brazil and to Brazilian companies expanding locally or globally.
Osteopathic Heritage Foundations has moved its offices to 1500 Lake Shore Drive, Suite 230, Columbus 43204-3800. Phone and fax numbers, as well as e-mail addresses, remain the same.
Kathryn Lorz, president of Lorz Communications Inc., has been named the 2002 winner of the Marion "Pat" Renick Headliner Award by the Columbus Chapter of the Association for Women in Communications. The award is bestowed annually and recognizes a member's business professionalism, community involvement and association activities.
Douglas Frazier, partner at Clary Communications, received the Tom Poling Practitioner of the Year award from the Central Ohio Public Relations Society of America. The annual award goes to a PRSA chapter member whose accomplishments have made a major contribution to the public relations profession. The Central Ohio chapter has approximately 400 members.
Schottenstein Zox & Dunn received the Legal Marketing Association's Your Honor Award, presented for first place in creativity and brand identity in a signature item. The item, a hockey puck with the firm's logo, was mailed to clients announcing its upcoming move to Columbus' growing Arena District.
C. Russell "Rusty" Thompson was appointed president and CEO of Evans Adhesive Corp., an adhesive company with manufacturing facilities in Columbus; Sandersville, Ga., and Rancho Cucamonga, Calif. The company supplies adhesives for a wide range of applications, including packaging, labeling, product assembly and outdoor billboards.
TDCI Inc., a Columbus-based software and consulting company that specializes in enterprise resource planning, e-business and engineering solutions, named Steven Frianco director of the Enterprise Engineering Solutions Practice. Frianco was formerly with the Cleveland office of Arthur Andersen, where he was responsible for Andersen's Customer Relationship Management (CRM) practice.
Griffin Communications has created a Health Care Marketing Division and named Gary Stelluti vice president. Stelluti was formerly director of communications and marketing for the Columbus Medical Association and Foundation. He will oversee the management and growth of Griffin's health care clients.