Cover Story

Life FitnessChris Clawson uncovers new ways to exceed the expectations of his customers at Life...

Interviewed by Dustin S. Klein If you take a tour of Life Fitness with Chris Clawson, you may find yourself […]

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Cover Story

Big Ten NetworkMark Silverman made a full-court press to embrace his critics and build a better Big...

Mark Silverman has fond memories of Sept. 1, 2007, the day Big Ten Network went live to TV viewers for […]

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Insights

How to draft enforceable noncompetition agreements

Employers often have their employees sign “noncompetition” agreements as a condition of their employment. However, it’s often the case that such agreements are too ambitious. They may be overbroad and declared unenforceable if the employee or a subsequent employer challenges them in litigation.

How to manage risk and counter crises with a corporate response plan

The goal of any incident response is to minimize the impact of a negative event on an organization’s objectives. In order to accomplish this, an organization should have a corporate response plan (CRP) in place that is ready to go at a moment’s notice.

How to build a narrow health care network to fit your group’s needs

Self-funded or partially self-funded health plans continue to be a growing trend for employers interested in more control over their health care costs. But with self-funding, employers can achieve additional savings by understanding how to build narrow networks to go along with their benefit plans.

How an experienced investigator performs background due diligence

When trying to learn about an individual, many companies turn to online background checks. This could be a mistake, however, as much of the available information may not be fully verified, which is why many businesses turn to a licensed investigator to help provide a more complete and accurate picture. Smart Business spoke with Theresa […]

The risks of out-of-state liability when doing business over the Internet

You run an Illinois-based business that sells products to customers in your retail stores in the state and online through your website. Although your company has no physical presence outside of Illinois, one of your online customers recently filed a consumer fraud action in Alaska against your business. Do you need to expend the time […]