When Tom Feeney helped Safelite look through the eyes of the customer, the picture wasn’t rosy. Here's how the nearly $2 billion company became customer driven.

For nearly a decade, Smart Business has honored many great companies and organizations whose employees have gone above and beyond to invest their time and resources in supporting their community.

Beef consumption is declining. So, what does that mean for White Castle System Inc., the king of the slider? Find out from new CEO Lisa Ingram.

Steve Steinour has been involved in more than 30 mergers and acquisitions over the course of his career. But Huntington Bank’s acquisition of FirstMerit Corp. last year for $3.4 billion was the largest in the bank’s history.