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Innovation factory — An inside look at how John Spirk and John Nottingham take...

An inside look at how John Spirk and John Nottingham take ideas from mind to market

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Innovation factory — An inside look at how John...

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Cuyahoga Community CollegeBuilding a formula that works — The Family Business Achievement Awards

Family businesses are an important part of the fabric of our community. Here are the 2015 Smart Business Family Business Conference Awards.

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Building a formula that works — The Family Business...

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‘Everything we do on this floor — it’s because of this city’

Sports superstar. Philanthropist. Businessman. LeBron is the total entrepreneur.

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‘Everything we do on this floor — it’s because...

Cover Story

LEBRON INC. Sports superstar. Philanthropist. Businessman.

A Northeast Ohio native, LeBron James is one of the most recognizable athletes in the world. His rare athletic gifts were summed up by an ESPN writer as possessing “the ballhandling skills and court vision of Magic Johnson, the size of Larry Bird. … the elevation and balance of (Michael) Jordan, the open-court speed of Isiah Thomas but the power of Charles Barkley.”

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LEBRON INC. Sports superstar. Philanthropist....

Insights

Bar-style service is a novel way to serve, and break the ice, with guests

Crooked River BBQ + Beer's Todd Schafer explains how caterers are using bar-style service as a novel way to serve, and break the ice, with guests, and what this approach could do for your next catered event.

Higher penalties, longer inspections from OSHA will be the new normal

Spooner, Inc.'s Richard Artino outlines what companies need to know about OSHA’s new penalties and approach.

Chip technology gives purchasers a new tool to combat consumer fraud

How EMV chip technology works and what consumers should know about it.

How to improve your customer service with communications technology

In today’s business environment, it’s about how effectively and efficiently you communicate with your customers beyond just voice interaction — regardless of the type and size of your business. Ed Flynn of Warwick shares how to utilize technology for better customer service.

Give enough time for exit planning or risk leaving money on the table

Considering an exit from your business? Read this advice from Skoda Minotti's Michael Ella, otherwise you may be letting common misconceptions drastically reduce the value of your business.