Cover Story

The Fedeli GroupServant leader: Umberto P. Fedeli finds value in every relationship

It doesn’t matter if he’s functioning as president and CEO at The Fedeli Group, as a board member at the Cleveland Clinic or as a trusted confidant who has been asked by a friend for help. Umberto P. Fedeli plays to win.

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Servant leader: Umberto P. Fedeli finds value in every...

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2017 Pillar Award for Community Service

For two decades, we have honored many great companies and organizations whose employees have gone above and beyond to invest their time and resources in supporting our community.

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2017 Pillar Award for Community Service

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Ronald Berkman leaving CSU in great shape

2017 PILLAR AWARD FOR COMMUNITY SERVICE – LIFETIME ACHIEVEMENT AWARD Ronald Berkman arrived at Cleveland State University in 2009. It […]

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Ronald Berkman leaving CSU in great shape

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Customer Service Awards 2017

These 24 organizations have demonstrated a commitment to superior customer service and have made a difference in the communities they call home.

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Customer Service Awards 2017

Insights

Postmortem event meetings are a last chance to fix future mistakes

If insanity is doing the same thing over and over and expecting different results, then any event planner that doesn’t do a postmortem after an event is crazy.Postmortems are an essential way to correct mistakes and make process improvements, says Ryan A. Konikoff, COO at Rock The House.

Important considerations when applying for an SBA loan

If you’re a small business owner, you may have questions about the best type of loan for your needs. Whether you’re just getting started or have been in business for years, you may be able to benefit from an SBA loan, says Northwest Bank's Kirk Jacobson.

Internal audit can make your company stronger

Although only public companies are required to have documented processes that identify internal controls, all companies could benefit from following a similar approach. A company should want to know where their problem areas are and then develop a plan to fix them, says Chrissy Walters, principal at Skoda Minotti.

How a better relationship with your MCO contributes to financial success

Every state-funded employer in Ohio utilizes the services of a managed care organization. But what can they do for companies? Lance Watkins, vice president of client services at CompManagement Health Systems, has the answers.

Advanced manufacturing creates growth for people, the economy

JobsOhio’s Glenn Richardson explores advanced manufacturing in Ohio and what manufacturers do to increase their chances of success in an increasingly competitive market.