Cover Story

Cleveland CavaliersAn NBA title has only strengthened the Cavs platform to do great things

Len Komoroski has worked in a number of cities throughout his career in the professional sports and entertainment world. But he says Cleveland is tops when it comes to its commitment to philanthropy.

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An NBA title has only strengthened the Cavs platform...

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Medical Mutual of Ohio2016 Medical Mutual Pillar Award for Community Service

For nearly two decades, the Pillar Awards have recognized companies and their employees who have gone above and beyond to invest time and resources to strengthen the relationship between for-profits and nonprofits.

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2016 Medical Mutual Pillar Award for Community Service

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25 organizations that embody the spirit of world-class customer service

In good times and bad, your customer service experience is every bit as important as price points and merchandise quality.

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25 organizations that embody the spirit of world-class...

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Lorain County Community CollegeHow Roy Church transformed LCCC for generations to come

It was music to his ears when Roy A. Church, Ed.D., heard that a community college in Ohio wanted a president — particularly one who could help make the institution more dynamic and more embedded in the fiber of the community.

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How Roy Church transformed LCCC for generations to...

Insights

Rethink your printer strategy with these document security features

Most companies don’t manage their printers in a way that helps keep printed documents as secure as their digital files. Blue Technologies' Matt White discusses document security features for your printing software and hardware solutions, which enhance compliance and protect sensitive information.

Take your trade show booth from bland to bold

While some might enjoy trade shows, chances are you dread them and may even avoid them altogether. Maggie Ellison, of Event Marketing Strategies, shares how experiential marketing can improve a company’s effectiveness at B2B trade shows.

Mediation can be a useful tool for companies locked in conflict

When your business is entangled in a legal dispute, mediation offers a way to resolve the conflict that can save both time and money. But, you must enter into the process with the right frame of mind, says David A. Schaefer, an attorney at McCarthy, Lebit, Crystal & Liffman.

Treasury management services provide options for a more efficient business

Tools such as automatic clearinghouse check payments and credits (ACH), line of credit sweeps and Positive Pay can be quite helpful, but only if they are a fit for what your company is trying to do. Westfield Bank's Kurt Kappa explains how to find the right products for your company.

The reasons your customers are asking for your SOC Report

Service organizations seeking new customers and attempting to stay ahead of the competition can distinguish themselves by obtaining a SOC Report, which reduces customer audit time and effort. Rosemary Rehner, CPA, at Barnes Wendling CPAs, explains the process and how it works.