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Customer Service Awards 2017

These 24 organizations have demonstrated a commitment to superior customer service and have made a difference in the communities they call home.

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Customer Service Awards 2017

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Minute Men Staffing & HR ServicesJay Lucarelli shares his family pride through his work at Minute Men Staffing &...

When Jay Lucarelli became Minute Men’s president and CEO, he considered the many leadership lessons he got from his father.

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Jay Lucarelli shares his family pride through his work...

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Ganley Auto GroupKen Ganley loves selling cars and shares his passion with the team at Ganley Auto...

Ken Ganley has taken Ganley Auto Group, a company started by his father, and turned into one of the top dealerships in the U.S.

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Ken Ganley loves selling cars and shares his passion...

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2017 Family Business Achievement Awards

Cuyahoga Community College (Tri-C) is pleased to return as the Presenting Sponsor for the 2017 Smart Business Family Business Conference. Check out what these great family businesses across Northeast Ohio have been able to achieve.

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2017 Family Business Achievement Awards

Insights

How to capitalize on Cleveland’s commercial real estate market

Commercial real estate deal making has been on the rise in the U.S. As tier one markets tighten, greater attention is being paid to secondary markets, such as the Greater Cleveland area, and even tertiary markets like the Greater Akron area.  Buyers, sellers and even landlords are in a position to benefit as the buying […]

What to consider when looking for a warehousing and logistics provider

It’s an unprecedented time for the warehousing industry. Demand is up, which means space is very limited. That has had a tightening effect in the market, says Amware's Brad Mullins.

How Cleveland could leverage blockchain technology for success

Emphasizing blockchain doesn’t mean moving away from other important sectors, such as manufacturing and health care, says Alex Johnson, Ph.D., president of Cuyahoga Community College

How people make the difference in your total cost of risk

The total cost of risk (TCOR) goes far beyond insurance costs and claim occurrences. Managing the TCOR requires the involvement of almost every person in an organization.

How to navigate the benefits and risks of opportunity zones

Opportunity zones have captured the attention of many. Jim Komos, tax partner-in-charge at Ciuni & Panichi, Inc., discusses this innovative program and how it could benefit property owners, developers and investors.