Cover Story

Embrace the redRon Voigt encourages transparency, continuous improvement at Hyperion

The CEO who joined the Worthington-headquartered manufacturer in 2018 doesn't want perfect. He'd rather the employees be roughly right and quick to adjust.

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Ron Voigt encourages transparency, continuous...

Cover Story

United for our communities2020 Pillar Award for Community Service

Central Ohio is home to extraordinary organizations that uplift the region, building a stronger, healthier and more vibrant community. Here are their stories.

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2020 Pillar Award for Community Service

Cover Story

Learn. Adapt. Repeat.Continental Office and Ira Sharfin stick to their strengths

The CEO helps position Continental Office for the future as the organization gets larger, deeper and better at saying no.

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Continental Office and Ira Sharfin stick to their...

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Revving upRicart Automotive lays a framework for the future with an improved culture

The third generation puts its stamp on Ricart Automotive with a focus on culture, while CEO Rhett Ricart helps his family find the right roles to keep the business successful.

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Ricart Automotive lays a framework for the future with...

Insights

4 reasons why your technology isn’t working — and what to do about it

Business executives understand technology is critical but are often dissatisfied with the implementation results. Clark Schaefer Hackett's Glenn Plunkett and Mat Jackson discuss the potential barriers to reaping rewards from your technology tools.

How to prepare your business for an uncertain tax future

Brady Ware's Matthew M. McKinnon explains what’s tripping up companies in the Tax Cuts and Jobs Act, and how they should prepare for federal changes, should there be any.

How to secure your organization and intellectual property

As companies use technology to do more with less, they become more vulnerable. Ben Simms at Blue Technologies talks about the growing concern of security.

How to deliver a great customer experience

Competing in a crowded marketplace requires delivering customer experiences that differentiate your brand, says Ben Stormer of g2o. Here are ideas for how companies can improve customer engagement.

Recover your capital investment more quickly through cost segregation

Virtually everyone who owns, constructs, renovates or acquires a commercial (or residential) real estate facility stands to benefit from a cost segregation study. Clark Schaefer Hackett's Kathy Pugh and Chris Bzinak discuss how.

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