Cover Story

John Ammendola disrupts the status quo to transform Grange Insurance

When John Ammendola became president and CEO of Grange Insurance in the beginning of 2015, he knew it was time for disruption. He had to set the tone and show the way forward.

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John Ammendola disrupts the status quo to transform...

Cover Story

Mike Townsley talks future growth at Bob Evans Farms after split

Now that the restaurant and food businesses have been separated, it’s easier to tell the long-term growth story of Bob Evans Farms Inc.

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Mike Townsley talks future growth at Bob Evans Farms...

Cover Story

Class of 2017Central Ohio’s Smart 50 Awards celebrate area’s top executives

This year’s Smart 50 class is a diverse group of executives leading a wide range of organizations, but they all share one common trait: passion. Meet the 2017 Smart 50 honorees.

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Central Ohio’s Smart 50 Awards celebrate area’s...

Cover Story

Smart Women: Women leaders employ diversity and inclusion to build teams

Presenting the 2017 Central Ohio Smart Women Award winners and panelists who will be featured at this year's Smart Women Breakfast on Aug. 15.

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Smart Women: Women leaders employ diversity and...

Insights

Revenue doesn’t always equal success in the eyes of investors

Investors look for specific metrics to determine a valuation, but most entrepreneurs rely too heavily on revenue projections. Michael Stevenson, managing partner at Clarus Partners, discusses the importance of an accurate business valuation, especially in early-stage companies.

Evaluate your technology to add more efficiency in 2018

All companies look for ways to make their teams and processes more efficient, while increasing revenue and profitability. What’s your plan to do so in 2018? Here's how to use technology to reach your goals in the coming year, from Bill Nelson of Blue Technologies.

How to maintain a culture of mutual respect

Company leaders must try to balance what may be competing forces: our innate biases and doing the right thing for the organization. Sequent's William F. Hutter discusses how to understand and manage cultural dynamics in the workplace.

Tips on how to prevent, respond to and recover from workplace violence

CompManagement's Cassy Taylor talks about how employers can prevent, respond to and recover from workplace violence incidents.

How to capture the customer voice to generate new services

Customer feedback is pure gold because you can dissect it to discover where you need to improve, says David Bano, chief claims officer at Nationwide. He explains why customer service and innovation go hand-in-hand.