Cover Story

Class of 2017Central Ohio’s Smart 50 Awards celebrate area’s top executives

This year’s Smart 50 class is a diverse group of executives leading a wide range of organizations, but they all share one common trait: passion. Meet the 2017 Smart 50 honorees.

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Central Ohio’s Smart 50 Awards celebrate area’s...

Cover Story

Smart Women: Women leaders employ diversity and inclusion to build teams

Presenting the 2017 Central Ohio Smart Women Award winners and panelists who will be featured at this year's Smart Women Breakfast on Aug. 15.

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Smart Women: Women leaders employ diversity and...

Cover Story

DLZ Corp. focuses in the right direction under consistent leadership

Chairman and CEO Vikram “Raj” Rajadhyaksha’s attitude toward risk has changed since he cashed in his retirement to buy the company, but he’s ensured DLZ Corp. remains unwavering in its approach to the work, the employees and more.

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DLZ Corp. focuses in the right direction under...

Cover Story

The chief ingredientsWhite Castle balances seasoned success with fresh ideas

Beef consumption is declining. So, what does that mean for White Castle System Inc., the king of the slider? Find out from new CEO Lisa Ingram.

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White Castle balances seasoned success with fresh...

Insights

Revenue recognition standards are changing. Here’s what you should know.

Revenue is one of the most important measures used to assess a company’s performance, so it's important to record it correctly and consistently. J.W. Wilson of Clarus Partners shares what companies should know about the changes to revenue recognition standards.

Misalignment of values can lead to sub-optimal performance

A company’s values should be the starting point of every strategic discussion, change initiative and performance discussion, but not all companies are able to clearly define those values. Sequent's Williams F. Hutter discusses how to avoid this mistake.

How multi-function printers can enhance your company’s mobility

Multi-function printers that incorporate printing, scanning, faxing, copying and document storage have yet another role they can take on — promoting your company’s mobility. Blue Technologies' Curtis Verhoff explains how the MFP can help organizations have a more mobile workspace.

What’s needed to deliver empathic, compassionate customer service

Empathy and compassion are key to connecting with and relating to your customers. They aren’t simply nice to have; they’re essential. Quantum Health's Steven Knight shares how to find and support employees who can deliver best-in-class customer service.

Avoid these pitfalls to get the full tax benefit of your charitable contributions

U.S. businesses and individuals tend to be generous with their time, talents and treasures. Turning that generosity into an allowable tax deduction against taxable income, reducing annual income tax bills, can be trickier. Check out these tips from Maggie Gilmore, director of tax services at Clarus Partners.