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The chief ingredientsWhite Castle balances seasoned success with fresh ideas

Beef consumption is declining. So, what does that mean for White Castle System Inc., the king of the slider? Find out from new CEO Lisa Ingram.

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White Castle balances seasoned success with fresh...

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It all adds upHuntington Bank grows stronger with FirstMerit folded into its operations

Steve Steinour has been involved in more than 30 mergers and acquisitions over the course of his career. But Huntington Bank’s acquisition of FirstMerit Corp. last year for $3.4 billion was the largest in the bank’s history.

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Huntington Bank grows stronger with FirstMerit folded...

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A strong workforce sets Central Ohio manufacturers up for success

Whether you’re a small or large manufacturer, your workforce is critical. From finding talent to building a culture of collaboration, people are a differentiator.

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A strong workforce sets Central Ohio manufacturers up...

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Exploring the cutting edgeNationwide Children’s Hospital leads its industry from the forefront

Research and staying at the industry forefront is the lifeblood of elite organizations like Nationwide Children’s.

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Nationwide Children’s Hospital leads its industry...

Insights

How to build a culture that delivers empathy and compassion

Each organization has to understand what its consumers need — staying laser focused on that while building a culture around those values. Quantum Health's Shannon Skaggs gives his lessons in what it takes to build a strong company culture.

Too many companies miss out on common cost-saving tax credits

Many businesses fail to take advantage of cost-saving tax credits made available by state and local governments. Don't be one of them. Monika Diehl, tax director at Clarus Partners, talks how businesses can identify and take advantage of available tax credits to offset expenses.

Tips for taking the customer experience to the next level

The speed of getting information and providing service has accelerated at an unbelievable rate — and with rapid advancements in technology come higher customer service expectations. Nationwide's Jasmine Green shares how to make strong customer service even stronger in today’s world.

How to help employees reduce the risk of health care fraud and identity theft

Health care fraud costs everyone money — providers, health insurers, employers and consumers, says Veronica Hawkins, Medical Mutual vice president of Statewide Accounts. Here's how employers can play a role in helping decrease this risk.

What Ohio employers need to know now that medical marijuana is legal

Stephanie McCloud, government/industry relations counsel at CompManagement, talks about Ohio's medical marijuana laws and what employers should do now.