Cover Story

Mike Townsley talks future growth at Bob Evans Farms after split

Now that the restaurant and food businesses have been separated, it’s easier to tell the long-term growth story of Bob Evans Farms Inc.

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Mike Townsley talks future growth at Bob Evans Farms...

Cover Story

Class of 2017Central Ohio’s Smart 50 Awards celebrate area’s top executives

This year’s Smart 50 class is a diverse group of executives leading a wide range of organizations, but they all share one common trait: passion. Meet the 2017 Smart 50 honorees.

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Central Ohio’s Smart 50 Awards celebrate area’s...

Cover Story

Smart Women: Women leaders employ diversity and inclusion to build teams

Presenting the 2017 Central Ohio Smart Women Award winners and panelists who will be featured at this year's Smart Women Breakfast on Aug. 15.

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Smart Women: Women leaders employ diversity and...

Cover Story

DLZ Corp. focuses in the right direction under consistent leadership

Chairman and CEO Vikram “Raj” Rajadhyaksha’s attitude toward risk has changed since he cashed in his retirement to buy the company, but he’s ensured DLZ Corp. remains unwavering in its approach to the work, the employees and more.

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DLZ Corp. focuses in the right direction under...

Insights

How to capture the customer voice to generate new services

Customer feedback is pure gold because you can dissect it to discover where you need to improve, says David Bano, chief claims officer at Nationwide. He explains why customer service and innovation go hand-in-hand.

How banks can help companies connect, add efficiency

Like many industries, banks have to break out from their traditional, transaction role that they’ve played for decades. Richwood Bank's Chad Hoffman discusses nontraditional services from banks that are doing more with the customers they have.

Sales tax implications for sellers in the Amazon Marketplace

Some 2 million sellers are reportedly using Amazon Marketplace today, a 50 percent increase over the past two years. Unfortunately, not everyone understands the sales tax implications. Here's what you need to know about keeping up with tax obligations as a seller on Amazon Marketplace, according to Jeff Mallory, tax partner at Clarus Partners.

Revenue recognition standards are changing. Here’s what you should know.

Revenue is one of the most important measures used to assess a company’s performance, so it's important to record it correctly and consistently. J.W. Wilson of Clarus Partners shares what companies should know about the changes to revenue recognition standards.

Misalignment of values can lead to sub-optimal performance

A company’s values should be the starting point of every strategic discussion, change initiative and performance discussion, but not all companies are able to clearly define those values. Sequent's Williams F. Hutter discusses how to avoid this mistake.