Cover Story

A strong workforce sets Central Ohio manufacturers up for success

Whether you’re a small or large manufacturer, your workforce is critical. From finding talent to building a culture of collaboration, people are a differentiator.

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A strong workforce sets Central Ohio manufacturers up...

Cover Story

Exploring the cutting edgeNationwide Children’s Hospital leads its industry from the forefront

Research and staying at the industry forefront is the lifeblood of elite organizations like Nationwide Children’s.

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Nationwide Children’s Hospital leads its industry...

Cover Story

Who to Watch: Central Ohio

A look at the men and women poised to shape Central Ohio in 2017 and beyond

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Who to Watch: Central Ohio

Cover Story

The Medical Mutual 2017 Pillar Award for Community Service, Central Ohio

Recognizing businesses and individuals dedicated to making Central Ohio a better place to live, especially the tie between the for-profit and nonprofit worlds.

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The Medical Mutual 2017 Pillar Award for Community...

Insights

How to identify the indicators in your industry that signal change

Looking back before the onset of the Great Recession, Sequent CEO William F. Hutter says there were signs that problems were coming. He explains how companies can use their HR departments to get ahead of trends affecting their business.

How to build a culture that delivers empathy and compassion

Each organization has to understand what its consumers need — staying laser focused on that while building a culture around those values. Quantum Health's Shannon Skaggs gives his lessons in what it takes to build a strong company culture.

Too many companies miss out on common cost-saving tax credits

Many businesses fail to take advantage of cost-saving tax credits made available by state and local governments. Don't be one of them. Monika Diehl, tax director at Clarus Partners, talks how businesses can identify and take advantage of available tax credits to offset expenses.

Tips for taking the customer experience to the next level

The speed of getting information and providing service has accelerated at an unbelievable rate — and with rapid advancements in technology come higher customer service expectations. Nationwide's Jasmine Green shares how to make strong customer service even stronger in today’s world.

How to help employees reduce the risk of health care fraud and identity theft

Health care fraud costs everyone money — providers, health insurers, employers and consumers, says Veronica Hawkins, Medical Mutual vice president of Statewide Accounts. Here's how employers can play a role in helping decrease this risk.