Cover Story

Exploring the cutting edgeNationwide Children’s Hospital leads its industry from the forefront

Research and staying at the industry forefront is the lifeblood of elite organizations like Nationwide Children’s.

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Nationwide Children’s Hospital leads its industry...

Cover Story

Who to Watch: Central Ohio

A look at the men and women poised to shape Central Ohio in 2017 and beyond

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Who to Watch: Central Ohio

Cover Story

The Medical Mutual 2017 Pillar Award for Community Service, Central Ohio

Recognizing businesses and individuals dedicated to making Central Ohio a better place to live, especially the tie between the for-profit and nonprofit worlds.

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The Medical Mutual 2017 Pillar Award for Community...

Cover Story

25 Central Ohio organizations demonstrate the keys to longevity

25 Central Ohio organizations share how to adapt changing times and how culture factors into their business longevity.

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25 Central Ohio organizations demonstrate the keys to...

Insights

Tips for taking the customer experience to the next level

The speed of getting information and providing service has accelerated at an unbelievable rate — and with rapid advancements in technology come higher customer service expectations. Nationwide's Jasmine Green shares how to make strong customer service even stronger in today’s world.

How to help employees reduce the risk of health care fraud and identity theft

Health care fraud costs everyone money — providers, health insurers, employers and consumers, says Veronica Hawkins, Medical Mutual vice president of Statewide Accounts. Here's how employers can play a role in helping decrease this risk.

What Ohio employers need to know now that medical marijuana is legal

Stephanie McCloud, government/industry relations counsel at CompManagement, talks about Ohio's medical marijuana laws and what employers should do now.

How EOBs help employees understand their health care costs

For many people, explanation of benefits statements can be somewhat confusing and difficult to navigate. But Amber Hulme of Medical Mutual, says by helping employees understand what’s in their EOBs, organizations can avoid overspending on health care.

Close the leadership gap with a knowledge transfer strategy

The rapid pace of baby boomers retiring has threatened the transfer of organizational knowledge from one generation to the next. That’s forcing many companies to address the growing gap in their leadership pipeline. Sequent's Midge Streeter discusses organizational leadership trends and how companies can prepare and retain its next generation of leaders.

Top CEO Interviews

Les Wexner

Limited Brands Inc.