Cover Story

A strong workforce sets Central Ohio manufacturers up for success

Whether you’re a small or large manufacturer, your workforce is critical. From finding talent to building a culture of collaboration, people are a differentiator.

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A strong workforce sets Central Ohio manufacturers up...

Cover Story

Exploring the cutting edgeNationwide Children’s Hospital leads its industry from the forefront

Research and staying at the industry forefront is the lifeblood of elite organizations like Nationwide Children’s.

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Nationwide Children’s Hospital leads its industry...

Cover Story

Who to Watch: Central Ohio

A look at the men and women poised to shape Central Ohio in 2017 and beyond

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Who to Watch: Central Ohio

Cover Story

The Medical Mutual 2017 Pillar Award for Community Service, Central Ohio

Recognizing businesses and individuals dedicated to making Central Ohio a better place to live, especially the tie between the for-profit and nonprofit worlds.

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The Medical Mutual 2017 Pillar Award for Community...

Insights

Local consultants can cut your costs 10 to 20 percent by next month

TPI Efficiency's Roger Zona outlines ways fiscal management consultants can help companies save money.

Revenue recognition standards are changing. Here’s what you should know.

Revenue is one of the most important measures used to assess a company’s performance, so it's important to record it correctly and consistently. J.W. Wilson of Clarus Partners shares what companies should know about the changes to revenue recognition standards.

Misalignment of values can lead to sub-optimal performance

A company’s values should be the starting point of every strategic discussion, change initiative and performance discussion, but not all companies are able to clearly define those values. Sequent's Williams F. Hutter discusses how to avoid this mistake.

How multi-function printers can enhance your company’s mobility

Multi-function printers that incorporate printing, scanning, faxing, copying and document storage have yet another role they can take on — promoting your company’s mobility. Blue Technologies' Curtis Verhoff explains how the MFP can help organizations have a more mobile workspace.

What’s needed to deliver empathic, compassionate customer service

Empathy and compassion are key to connecting with and relating to your customers. They aren’t simply nice to have; they’re essential. Quantum Health's Steven Knight shares how to find and support employees who can deliver best-in-class customer service.