Cover Story

Exploring the cutting edgeNationwide Children’s Hospital leads its industry from the forefront

Research and staying at the industry forefront is the lifeblood of elite organizations like Nationwide Children’s.

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Nationwide Children’s Hospital leads its industry...

Cover Story

Who to Watch: Central Ohio

A look at the men and women poised to shape Central Ohio in 2017 and beyond

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Who to Watch: Central Ohio

Cover Story

The Medical Mutual 2017 Pillar Award for Community Service, Central Ohio

Recognizing businesses and individuals dedicated to making Central Ohio a better place to live, especially the tie between the for-profit and nonprofit worlds.

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The Medical Mutual 2017 Pillar Award for Community...

Cover Story

25 Central Ohio organizations demonstrate the keys to longevity

25 Central Ohio organizations share how to adapt changing times and how culture factors into their business longevity.

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25 Central Ohio organizations demonstrate the keys to...

Insights

How multi-function printers can enhance your company’s mobility

Multi-function printers that incorporate printing, scanning, faxing, copying and document storage have yet another role they can take on — promoting your company’s mobility. Blue Technologies' Curtis Verhoff explains how the MFP can help organizations have a more mobile workspace.

What’s needed to deliver empathic, compassionate customer service

Empathy and compassion are key to connecting with and relating to your customers. They aren’t simply nice to have; they’re essential. Quantum Health's Steven Knight shares how to find and support employees who can deliver best-in-class customer service.

Avoid these pitfalls to get the full tax benefit of your charitable contributions

U.S. businesses and individuals tend to be generous with their time, talents and treasures. Turning that generosity into an allowable tax deduction against taxable income, reducing annual income tax bills, can be trickier. Check out these tips from Maggie Gilmore, director of tax services at Clarus Partners.

Address safety in your workplace with a safety committee

Doug Newman, senior risk services consultant at CompManagement, explains some of the key components of a safety committee.

How to survive sales and use tax audits

Any growing company can expect to hit the department of revenue’s radar at some point. Since it may be inevitable, it’s important to be prepared for sales and use tax audits. Cheryl A. Fields, sales and use tax manager at Clarus Partners, gives tips for surviving a sales and use tax audit.