Cover Story

The Medical Mutual 2017 Pillar Award for Community Service, Central Ohio

Recognizing businesses and individuals dedicated to making Central Ohio a better place to live, especially the tie between the for-profit and nonprofit worlds.

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The Medical Mutual 2017 Pillar Award for Community...

Cover Story

25 Central Ohio organizations demonstrate the keys to longevity

25 Central Ohio organizations share how to adapt changing times and how culture factors into their business longevity.

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25 Central Ohio organizations demonstrate the keys to...

Cover Story

Central Ohio Transit AuthorityCOTA and W. Curtis Stitt power on by creating efficiencies, working smarter

At COTA, W. Curtis Stitt and his staff are never done trying to improve. Because if COTA can operate more efficiently, it will be able to push more service out onto the street.

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COTA and W. Curtis Stitt power on by creating...

Cover Story

Central Ohio’s Smart 50 Awards celebrate area’s top executives

The men and women who comprise this year’s Smart 50 class may be different, but they all share one common trait: passion. Meet them here.

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Central Ohio’s Smart 50 Awards celebrate area’s...

Insights

Too many companies miss out on common cost-saving tax credits

Many businesses fail to take advantage of cost-saving tax credits made available by state and local governments. Don't be one of them. Monika Diehl, tax director at Clarus Partners, talks how businesses can identify and take advantage of available tax credits to offset expenses.

Tips for taking the customer experience to the next level

The speed of getting information and providing service has accelerated at an unbelievable rate — and with rapid advancements in technology come higher customer service expectations. Nationwide's Jasmine Green shares how to make strong customer service even stronger in today’s world.

How to help employees reduce the risk of health care fraud and identity theft

Health care fraud costs everyone money — providers, health insurers, employers and consumers, says Veronica Hawkins, Medical Mutual vice president of Statewide Accounts. Here's how employers can play a role in helping decrease this risk.

What Ohio employers need to know now that medical marijuana is legal

Stephanie McCloud, government/industry relations counsel at CompManagement, talks about Ohio's medical marijuana laws and what employers should do now.

How EOBs help employees understand their health care costs

For many people, explanation of benefits statements can be somewhat confusing and difficult to navigate. But Amber Hulme of Medical Mutual, says by helping employees understand what’s in their EOBs, organizations can avoid overspending on health care.