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The field of viewA hidden variable sparks RJ Lee Group to strengthen customer relationships

An ability to detect patterns helped RJ Lee Group identify a flaw in the operations several years ago that CEO Rich Lee sees as critical to their growth.

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A hidden variable sparks RJ Lee Group to strengthen...

Cover Story

Big plan, baby stepsPoint Park University embarks on a new vision that challenges assumptions

Paul Hennigan shares how Point Park University made its transformational leap from sleepy, commuter school to one of the largest footprints in the Golden Triangle.

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Point Park University embarks on a new vision that...

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Tricky navigation aheadPeter Stephaich leads Campbell Transportation away from a shrinking market

Peter Stephaich took steps to diversify Campbell Transportation's business lines, assets and employees away from the coal industry. And it was almost like creating a startup within a mature company.

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Peter Stephaich leads Campbell Transportation away...

Cover Story

Wising upJack Ouellette shares leadership lessons from the military and American Textile

When Jack Ouellette, chairman of American Textile, looks back to his days in the military, he sees a few leadership lessons that were true then, and even more so now that he’s seen them applied again and again in business.

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Jack Ouellette American Textile Smart Business Pittsburgh
Jack Ouellette American Textile Smart Business Pittsburgh
Jack Ouellette shares leadership lessons from the...

Insights

Businesses will see nearly half a penny per kilowatt-hour increase this month

Most electricity users that entered into contracts before September 2015 will see an increase up to half a penny per kilowatt-hour (kWh) on their July bill. That can mean tens of thousands of dollars in additional charges to large users and have significant impact on any operating budget. “Every million kilowatt hours will cost around […]

With contracts, know what you’re agreeing to before you sign

Typically there’s conflict between obtaining business (sales) and managing risk. Instead, of having your sales force promising anything and everything to get a deal, Arthur J. Gallagher's Alan Pepoy shares how to minimize contract risk before it significantly affects your bottom line.

Friend or foe? Employers struggle to find the FMLA answer

The Family and Medical Leave Act took effect to help balance workplace demands with the medical needs of employees and their families, but many employers feel powerless to stop FMLA abuse. Douglas Fleisner of JRG Advisors discusses solutions for the concerns employers have about the FMLA.

Weighing the potential of wearable fitness technology

Devices that measure physical activity, heart rate, caloric expenditure and other biometric measures — wearable fitness technology — hold the promise of dramatically changing the face of the health care industry, says Stephen T. Doyle of UPMC Health Plan. But this innovation is not without risks.

How to secure your retirement plan in a volatile market

When the market is volatile, it makes investors nervous. This is especially true with those close to retirement, who face pressures to pay for their children's college or take care of elderly parents. Michael Fertig of Fragasso Financial Advisors discusses retirement security during volatile markets.