When John Varel founded FusionStorm as an Oracle reseller in 1994, the technology landscape was quite different than it is today.
There were no companies providing a full end-to-end IT solution to the customer, including procurement of hardware and software, integration services and monitoring of a company’s IT environment.
Varel, FusionStorm’s CEO, realized that if his company could create a fusion of the best software, the right hardware and a team of experts certified in a wide variety of applications, he could end deployment complexity, cut expenses and build long-term relationships with customers and vendors. Varel focused on selling a fully integrated solution, adding a layer of managed services, which meant selling systems that are staffed 24-7 with experts to customers. He also emphasized building loyalty and creating deep relationships with customers and vendors, focusing on execution.
In the first five years of operation, Varel led the national systems integrator to the head of the pack, helping it acquire thousands of customers while building and providing innovative, cost-cutting IT solutions. By 1999, FusionStorm was the leading managed services pioneer, but during the technology downturn of 2000-2001, revenue dipped significantly. However, when IT spending rose again, revenue soared by 260 percent between 2003 and 2004. FusionStorm has also expanded from one office in San Francisco to more than 21 across the U.S.
And as during the dot-com bust, Varel sees the current economic slowdown as a chance to expand his offerings, poising the company for future growth.
How to reach: FusionStorm, (415) 623-2626 or www.fusionstorm.com