SBN Staff

Monday, 22 July 2002 09:39


How about MSNBC?

"If someone said 'CNBC,' you thought they were inviting you to watch Bonanza." -- Clinton Sampson, CEO Bank One, commenting on the difference between the Internet economy and the atmosphere that existed when he got into the business.

24/7 at 5/3

Entrepreneurs work hours long before and after their scheduled open and close. To accommodate their needs, Fifth Third bank has introduced Business 53 Online Banking on the Web at So the next time you're up at 3 a.m. checking the books, you can track payments or expenditures without waiting until the rest of the world wakes up.

Online assets

"If you don't have your assets on the Net, basically you aren't there." -- Steven J. Kafka, an analyst with Forrester Research explaining the impact the Internet has on business-to-business commerce.


You could use a little spare money, but banks have no interest in loans that don't reach at least five digits. Local economic development corporation WECO, Working for Empowerment through Community Organizing, is accepting applications for microloans ranging from $500 to $7,500. The program is the first of its kind in the Greater Cleveland market to provide funds to existing or start-up low to moderate income business owners with five or fewer employees. Funding comes from the Ohio Department of Development. A committee composed of local business owners will meet monthly to approve an estimated 10 to 15 loans each month through the end of the year. For eligibility guidelines and an application packet, call (216) 881-9650.

Wasting away

Ever feel like that meeting you just attended was a waste of time, two hours of your life you'll never get back? You're not alone and you're not wrong. A survey by Accountemps shows executives spend 7.8 hours a week in needless formal discussions -- 2.3 months a year in wasted productivity. Technology is supposed to make us more efficient, more productive. It hasn't. The same study conducted in 1990 showed we wasted six hours a week or 1.8 months a year.

Keep them awake

Not every meeting is critical, but when you have important information to convey, how do you make sure everyone is paying attention? Eli Mina offers eight ways to keep people awake in your meetings.

1. Give every participant a lead role on an agenda item.

2. Avoid serving sleep-inducing meals (i.e. creamy pastas or chocolate cheesecake).

3. Try stand-up meetings (no tables or chairs, no sitting on the floor).

4. Schedule short breaks frequently (no more than 1.5 to two hours of continuous sitting).

5. Call on silent members to comment.

6. Diversify your discussion activities (i.e. break a large group into small groups and have members report back).

7. Prevent rambling by asking members to communicate concisely

8. Ask speakers to make their presentations interactive and avoid protracted lectures.

Offering support

The Cleveland District of the U.S. Small Business Administration has selected Jose C. Feliciano, a partner in the national law firm of Baker & Hostetler LLP and president of the Cleveland Bar Association, as the Minority Business Advocate of the Year.

A taste to remember

Cherry bomb. Pina colada. Chocolate and coconut. These aren't the latest jelly bean flavors -- they're bratwurst flavors from The Sausage Shoppe, located in Old Brooklyn, which was featured on a June 29 segment of The Food Network's Extreme Cuisine.

The segment pitted the city's firefighters against paramedics in an effort to identify the 12 flavored brats. In addition to the flavors above, the unsmoked brats included pizza and sweet and sour; the smoked flavors, honey and garlic, pepperoni, sautéed onion and portabella mushroom, mocha, bacon and cheddar, chili and barbeque. The piece de resistance was the Buzz Brats, which contain beer and coffee. There were no sightings of Drew Carey, however.

If you missed it, the show will be repeated. Visit for air dates and times.

The end of voice mail?

There aren't too many Americans who haven't experienced the annoyances of intricate voice mail systems. While they've become so ingrained into our business culture they will probably never entirely disappear, their use may be on the decrease.

According to a study conducted by Menlo Park, Calif.-based Accountemps, 73 percent of CFOs said e-mail would be the most commonly used method of communication for accountants by 2006. The telephone came in a distant second with 10 percent, followed by fax, 9 percent, and face-to-face communication, 7 percent. One percent didn't know how they would communicate in the future.Hi, my name is...

In the last 12 months, a lot of new heads have been turned toward Solon-based Keithley Instruments (featured in SBN's April 2000 issue). The high-tech measuring device developer and manufacturer has been a recognized name by the research industry for years, but the Keithley name is still fairly new to some of the firm's new target customers. Keithley Instruments plans to fix this with an aggressive branding campaign set to include full-page magazine advertisements with the "A Greater Measure of Confidence" slogan and Keithley's eye-catching red and white logo. With Keithley Instruments' performance during the last year, it probably won't be long before the firm stops thinking of itself as the newest kid in school.

What's wrong with kids today?

When asked during his recent visit to Cleveland about his opinion of the rampant practice of trading copyrighted digital music via the Web, America Online Chief Technology Officer William J. Raduchel coyly suggested there is something lacking in today's younger generation. "College students seem not to be born with a gene that realizes that a copyright is to be respected."

Nevertheless, AOL may have helped let the genie out of the bottle with the Gnuttella music trading software program created by designers of the Winamp mp3 player that AOL purchased in 1999. In development before the now-ubiquitous Napster hit the media and legal spotlight, the Net giant quickly divorced itself from the project, contending the work was a free-lance project on the part of designers.

Diamonds online

Cleveland's ARK Jewelers Inc. recently unleashed its new e-commerce site, boasting more than 30,000 pieces of jewelry. Surf on over to to pick up jewelry, gold, or, if the mood hits you, loose diamonds. How viable is an e-commerce strategy for the jewelry business? ARK Jewelry President Cindy Keller contends the business hasn't seen such an explosive demand for jewelry since it opened its doors in 1981.

The birth of e-TV

Sure, we've all heard that eventually, the Internet will merge with your television, so you can check your e-mail during commercial breaks, but a leading electronic retailing association believes watching television while surfing the Web is already an increasingly popular pastime for many Americans. The Electronic Retailing Association reports that nearly 10 million households are watching television and accessing the Internet at the same time, representing 40 percent of all homes that have Internet access.

"Better than the Water Pik"

Four months ago, 28-year-old Jay C. Pearlman walked away from his job as vice president of sales and marketing for a New York City-based candy manufacturer to pursue his dream of owning a toy company. He ended up founding Kabam Products LLC, a manufacturer of interactive health and beauty aids that will be shipping its first item out of Cleveland some time in August. The first item Pearlman is introducing is a toy toothbrush named the "Pop Out Toothbrush." Mark Greenbaum, one of 1,500 dentists in the country with a mastership in the field, believes Pearlman might be on to something. "Kabam has hit a home run," he says. "This is the best idea to hit oral hygiene since the Water Pik and more fun to use."

Business casual gone bad

A growing number of workers are taking dress-down day a bit too literally, suggests a recent survey of executives. While the majority (55 percent) of those polled said they feel their workers dress appropriately on relaxed attire days, 39 percent of managers believe their workers are dressing too casually. "Relaxed dress policies are a proven recruitment, retention and motivational tool for businesses, but they are not without limitations," says Max Messmer, chairman of Accountemps -- the sponsor of the survey -- and author of the best-selling "Job Hunting for Dummies."

On that note

Ron Redfern, an authority on business casual who has been tabbed by magazines including Men's Health to provide the lowdown on the state of today's work force dress code, believes Fridays are becoming more business slob than business causal. He says the problem is fueled by the lack of employer guidelines about what casual should mean. When a business owner says only, "Don't wear a tie," it often sets the stage for some scary results. Redfern's cure? Be direct about what you expect. "In some cases, people dress nicer on a weekend than they do during the week," he says. "People like to look like a million bucks."

The M&A wave

A study of merger and acquisition activity among privately held companies finds that two-thirds of the owners plan to sell their companies within five years and that the majority plan to make an acquisition prior to a sale. Meanwhile, 36 percent of the owners expect to make an acquisition within 12 months. An additional 30 percent expect to make an acquisition within three years. However, it appears early retirement is not the impetus behind the numbers.

"The driving force behind the M&A activity is economic rather than personal," says Alan J. Scharfstein, president of the DAK Group, which conducted the study. "Only one in three of those planning to sell expects to retire and nearly half say they plan to remain with their company in a nonownership role." The DAK Group surveyed 211 privately held companies of all sizes.

Broadcast on demand

So you heard a rumor on the evening news about your company, but your rampant channel surfing is turning up few results. A Cleveland company will do the watching for you. VMS Ohio offers local and global broadcast media intelligence, whether you are looking for something that aired on a network affiliate, major market or small market station. VMS Ohio's target customers are public relations firms and marketing professionals who want to show results of an effective campaign or just better package their media message the next time around.

Flying the friendly skies

It's been a good couple months for James Mastandrea, chairman and CEO of Eagle's Wings Aviation. First, his company received certification in May from the FAA for its first Citation II jet. That allowed Eagle's Wings to start executive jet charter service, bringing it back to Cuyahoga County Airport for the first time in years.

Then, on June 23, Mastandrea was honored by his alma mater, Cleveland State University, with the George B. Davis Award for Service to the University. Mastandrea, a 1970 CSU grad, is the former top executive of First Union Real Estate Investments, Midwest Development Corp., Triam Corp. and Continental Homes of Chicago Inc. He also served as vice president of Continental Bank and as a financial analyst at Mellon Bank before taking the top spot at Eagle's Wings in 1998.

Mastandrea is a director of the Cleveland State University Foundation and the chairman of its nominating committee. He also chairs the College of Business' Visiting Committee.

In addition to its newly added charter service, Eagle's Wings is a primary provider of aircraft management services for a fleet of Fortune 1000 company-owned aircraft.

Who's got the most successful aquarium site?

So you think you know it all about the Internet, huh? Think again. In a new book, "net.people: The Personalities and Passions Behind the Web Sites," authors Thomas E. Bleier and Eric C. Steinert profile the creators of 36 of the world's most intriguing online ventures. Among the topics discussed are the stories behind how sites dedicated to B movies, action figure collecting, sports and celebrity grave sites were developed. For more information on "net.people," log on at

The next round's on them

Those folks you saw high-fiving each other through the windows of their Prospect Avenue offices were execs at Wyse Advertising, who were celebrating the addition of a new account, Rockwell International Corp. Rockwell signed with Wyse to handle its marketing services for the Rockwell Automation Control Systems, Rockwell Electronic Commerce operating units and Rockwell's corporate needs. The three responsibilities represent the majority of Rockwell's advertising spending and may represent an $8 million to $10 million integrated ad account.

"We have won a new client who not only likes our work but understands how we work and how we have organized to serve its needs," says Mike Marino, Wyse president. "It looks like the start of a beautiful relationship to us."Source of stress

Rising workloads in this "information now" world are the leading cause of stress in the workplace, according to a survey of IT professionals conducted by RHI Consulting. More than half (55 percent) of the CIOs polled say that as customers demand more from companies, with shorter lead times, their workloads increase, leading to higher stress levels.

Second on the list? Office politics, which the CIOs say has a direct effect on productivity levels.

Picking up the pieces

Tired of your neighbor's dog doing its business on your lawn? That was the motivation behind the establishment of Ms. Poop-Scooper, an animal waste removal service business founded by Gwen Barlow-Martinez. Ms. Poop-Scooper scoops for dogs and cats. Elephants, antelope and wild gorillas need not apply. For more information, contact Barlow-Martinez at (330) 724-7360 or

Inside job

Looking to put a spin on your company's public affairs news? Who better to represent your company than someone who's done the same job for the government? That's the premise behind HMS Success Public Relations, which in May opened an office in Cleveland under the direction of Nancy Lesic, former press secretary to Cleveland Mayor Michael White. Based in Columbus, HMS was founded in 1998.

What's your business worth?

You may know the name Rand Curtiss from his appraisal business Loveman-Curtiss, one of the region's top business appraisal firms. Well, it's only a matter of time before the rest of the nation knows Curtiss' name as well. That's because he recently expanded his company's reach by taking over the operations of American Business Appraisers of Phoenix, Ariz., one of the country's largest networks of appraisal companies. So, do you think Curtiss appraised ABA before his company bought it?

Web sites while you wait

Any company's Web site can be a chore to launch. John Sancin Jr., president and CEO of Interactive Technologies (, took that into consideration when he launched a new automated Web site building tool, ViewasUdo. The idea behind ViewasUdo, says Sancin, is that users can view their site as it is created rather than having to stop work to save the site, go view it, then start work again.

"We want our users to create a totally customizable site that meets all of their specific business needs," says Sancin, "regardless of the type of business they are in."

Monday, 22 July 2002 09:34


Syndrome X

Insulin resistance syndrome, or Syndrome X, has been marked as a warning sign for Adult-Onset diabetes or Type II Diabetes, a disease that has increased 77 percent in recent years. In response, Club Olympia on Center Ridge Road in Westlake has created a lifestyle program specifically to help ward off Syndrome X, usually marked by obesity and above normal cholesterol and blood sugar levels. The program focuses on nutrition, aerobic exercise and resistance training.

"One-third of all Americans are clinically obese," says club owner Mike Furci. "Our customized nutrition and work-out programs promote weight loss, which ultimately improves insulin insensitivity."

E-Test prep

While test preparation courses are common for college entrance and graduate school exams, there are few options for those seeking to bone up before a job entrance exam. Learning Express, which has published test prep and career information books since 1995, launched, a Web site to help those interested in a career in the safety forces, military and other professions get a head start on the entrance exams.

"There are millions of people every year whose career hopes ride on a standardized entrance or certification test to the profession they've chosen," says Barry Lippman, president of LearningExpress. "Most people have no effective way of preparing for or improving their scores."

While mostly geared for public sector jobs now, the site will be expanded to include entrance exams for real estate certification, health care and civil service. Practice test prices range from $19.95 to $39.95, depending on the test.

Kid-driven innovation

Cleveland-based Creativity for Kids unveiled 14 new "kid-tested" arts and crafts kits in September, bringing the total to 49 new products it has released this year, with one more to be unveiled soon.

Co-founder Evelyn Greenwald says the key to the company's growth is innovation.

"In this time of television and computers, parents look to us for alternative activities for children that allow them to expand the scope of their experience."

Co-founder Phyllis Brody adds, "It's important for kids to use their hands to create, to paint, sew and even make cosmetics. It helps them learn and grow and they feel proud of what they make."

Flight Options soars

Cleveland-based Flight Options, the only national provider of pre-owned fractional jet aircraft, announced that it sold 26.5 percent of the total fractional aircraft shares sold in the industry in the first seven months of 2000, according to an independent market research firm. Flight Options ranked second among all fractional aircraft ownership programs, just under Executive Jet/NetJets, which claimed 28 percent of shares sold.

Executive Jet/NetJets is owned by multibillionaire Warren Buffett and recently opened its new operational headquarters in Columbus. Flight Options specializes in bring pre-owned jets to the fractional ownership market. The company has 80 airplanes in its fleet and was a 2000 Ernst & Young Entrepreneur Of The Year Award recipient.

A hero in our midst

The American Red Cross of Greater Cleveland has recognized Ken Keeler as a Red Cross Hero for his work on the LifeSkills Program. To receive the award, Keeler showed "extraordinary courage, compassion, character or humanity and saved or improved the lives of other local residents." LifeSkills is a series of mini workshops that provide knowledge and skills regarding employment, resource management and housing.Where do we rank?

Twelve companies headquartered in Greater Cleveland are on Fortune magazine's 1999 list of the top 500 U.S. corporations, ranking the area 10th among the nation's markets in the number of Fortune 500 headquarters. Further, the Cleveland-Akron Metropolitan Statistical Area is home to 113 companies with revenue of $100 million or more.

Balancing the bottom line

What's the most critical aspect to keep your business growing in the next two years? According to a survey of CFOs by RHI Management Resources, reducing expenses tops the list, although not by a wide margin. Thirty-one percent of CFOs rated reducing expenses as the most critical task for keeping their business growing, followed by expanding operations (27 percent), recruiting and hiring (25 percent), implementing e-commerce solutions (7 percent) and launching a new product or service (7 percent).

Top models

Decksmith Structures Inc. has been named to Remodeling magazine's Top 500 Remodeler's list for the fifth consecutive year. The Painesville-based company, which specializes in decks, patios, gazebos, sunrooms and enclosures, has offices on the east and west sides of Cleveland, Akron and Columbus.

For the sake of service

Harris InfoSource has announced the release of the first Harris Ohio Services Database, a listing of more than 20,000 service companies throughout Ohio. The compilation includes numerous industries: communications, transportation, banking/finance, medical, education, construction, consulting, legal, restaurant and retail. Twinsburg-based Harris InfoSource is also the publisher of a database listing Ohio manufacturers. For more information, contact Michael Goldstein at (800) 888-5900, ext. 2385, or e-mail

What traits lead to success?

The most important characteristic for successful leaders is dependability, according to the "Trendicator Survey" by Resource Development Co. Inc. Following dependability, characteristics that define successful leaders are:

2.) forward-looking

3.) honest

4.) competent

5.) inspiring

6.) trusting

7.) fair-minded

8.) focused

9.) problem solver and

10.) determined.

Cleveland loses its Madison Avenue

Madison Avenue West, a marketing communications agency, has merged with Youngstown-based Farris & Associates. Both organizations are changing their names to Farris Marketing. The reason behind the merger is a common one: "To offer our clients more services and more experience than each could on an individual basis," says Madison Avenue West President Dean Michaels, who will become the new company's chief creative officer.

E-mail those resumes

The most popular way to receive resumes is online. Two years ago, a scant 4 percent of executives preferred to receive resumes electronically. Today, that number is 48 percent. Twenty-one percent opt for snail mail (the same as in 1998). Resumes by fax ranks as the third most popular method at 11 percent, followed by in person with 1 percent. If you are one of those who don't care how you get a resume as long as someone shows up to work, you're not alone. Nineteen percent of executives don't care how they get their prospective employees.

A grant that hits home

The Applewood Centers Inc., a not-for-profit agency that helps children and families with emotional problems and family issues, has received a $250,000 grant from the Eva L. and Joseph M. Bruening Foundation to provide independent living for youth who have never been adopted and are too old to stay in foster care.

Making it safe

Louis Paisley, Of Counsel and retired partner with Weston Hurd Fallon Paisley & Howley LLP, has been awarded the SBC Award of Excellence by the National Crime Prevention Council in Washington, D.C. Paisley, who as president of the Cleveland Bar Association formed the Task Force on Violent Crime, was one of eight community leaders in the country to receive recognition for work in preventing crime and building safer communities.

3...2...1...Blast off

Mining information over the Net can be a time-consuming task if you don't know where to look. (, a question-and-answer Web site, hopes to fill that need by connecting people who have questions to the people with answers in a virtual person-to-person auction marketplace.

When you consider that 40 percent of adult users use the Internet for work research and 35 percent of the student population uses the Internet for homework or research for school, the need to quickly find answers becomes even more important. And, when you consider the cost of the average business owner's time, wasting hours on the Web is certainly not cost effective.

The business model seems to be working. Earlier this year, was the fifth fastest growing Web site for the month of March, according to PC Data Online, the leader in gathering information on Web traffic and e-commerce. According to PC Data Online, unique visitors to the site increased by 860 percent from February. According to Media Metrix, had 1.1 million unique visitors in April.

More than a hefty name

Recognizing the need for consistent branding on the Internet, BrandMuscle LLC ( opened its Cleveland offices in September, offering Web-based brand management solutions. Since the proliferation of the Internet, branding has been one of the most difficult challenges for businesses looking to stake out the right real estate and be profitable.

BrandMuscle's concept is simple: It enables advertisers and their partners to easily and securely control advertising assembly, versioning, reporting (such as co-op management) and digital assets hosted at one location.

That solves a central issue business owners have discovered on the Net. Explains CEO and founder Philip Alexander, "How do you allow your franchisees and local dealers and distributors the flexibility to tell their unique story while maintaining the corporate brand image?"

At the local level, franchisees and distributors can access the system to customize their advertisements by selecting from preapproved images, coupons and customer locations without compromising the integrity of the brand.

Located in Cleveland, initial seed capital for BrandMuscle was provided by the Reach Internet Incubator in Boston.

Virtual lessons 2.0 recently inked an alliance deal with Bobit Publishing ( that allows the Streetsboro-based Web training firm to develop training Web sites for Bobit's line of business publications. Bobit publishes Auto Rental News and F&I Management & Technology, as well as several other business magazines.

Ontimetraining ( also launched a network and training portal for real estate agents called the RE Zone ( The company has inked deals with 22 state associations from the National Association of Realtors, which will use the site to offer online realtor training and promote membership.

They said what?

Nearly 42 percent of Ohio's public companies plan to change the way they communicate with investors, according to a statewide survey of corporate investor relations executives conducted by Edward Howard & Co.

The changes are in response to a new disclosure rule issued in August by the SEC -- Regulation FD (Fair Disclosure) -- that prohibits companies from disclosing material, nonpublic information on a selective basis. The new rule requires companies to broadly and simultaneously distribute material information to all investors.

Regulation FD arose because of complaints that research analysts and portfolio managers from large institutions had unfair access to corporate information compared to smaller investors.

According to the survey, most respondents say they expect to provide more information to investors; however, several say they will probably provide less. A small minority even suggested they may no longer take investor phone calls.

"Companies need to be more careful than ever not to discuss material, nonpublic information during a one-on-one meeting or phone conversation," says Kathleen A. Obert, president and CEO of Edward Howard & Co. "In today's environment, the market demands that public companies remain proactive -- especially in the face of change."

An award for an awards presenter

Ernst & Young is well known for its annual Ernst & Young Entrepreneur Of The Year Award competition, in which each region within E&Y's service area honors business owners for their ability to grow their companies. Now E&Y is on the other side of the honoree podium. Its Ernst & Young Center for Business Knowledge (CBK) in September was named one of the nation's most innovative users of information technology by Information Week magazine.

CBK is based in E&Y's Cleveland offices, and uses technology to supply its employees and clients with up-to-the minute research information on companies, industry trends, benchmarking studies and leading practices. More than 160 researchers, consultants, technicians and staff investigate hundreds of information requests each day.

Friday, 19 July 2002 07:45


COSE sets priorities for 2001

The Council of Smaller Enterprises is getting its priorities straight for this year's legislative action agenda. Among the notables, COSE plans to support the following:

  • Efforts to lead to a more efficient market-driven health care delivery system.

  • Common-sense workers' compensation rates and reserve levels in line with private insurer requirements at the Bureau of Workers' Compensation.

  • Enactment of a Small Business Regulatory Enforcement Fairness Act.

  • An urban revitalization policy focused on land assembly and brownfield redevelopment, tax policy for investment, housing and transportation.

  • Business-led involvement in high-tech legislative proposals.

  • Elimination of the Ohio Estate Tax.

Finding good homes for orphans

The economy may be slowing, but business at McDonald Investments is booming. Mark Phillipel, managing director and manager of the investment firm's mergers and acquisitions practice, says a new segment of the market -- orphan firms -- has been extremely active over the past few years.

An orphan is a public company whose size and stock trading volume aren't high enough to warrant a strong stock price or for the company to remain independent. What many at McDonald have found is that those companies are actively pursuing merger or acquisition partners to strengthen their financial solvency. SBN Magazine plans a closer look at orphans later this year. Stay tuned.

VCs congregate

Innovest 2001, a statewide venture capital conference, is set for May 10 and 11 at The Westin Hotel in Cincinnati. For more information, call (216) 229-9445, ext. 171, or visit SBN Magazine is a sponsor of this event.

PR growth

In a year in which public relations firms helped get their clients exposure and assisted in record revenue-generating periods, many PR firms benefited as well. Gross revenue for The Goldstein Group rose 80 percent during 2000 to $2.4 million; net revenue grew 72 percent. Employment doubled during the year to satisfy increased demand from new clients and expanded project assignments from existing ones. As a result, owner Joel Goldstein says he's outgrown his new location and is on the prowl for even larger digs. But, he says, it's a great problem to have.

Don't burn any bridges

Workers who find the grass isn't greener with a new employer may be able to bargain for their old jobs back, suggests a recent survey. More than 90 percent of executives polled said they would gladly roll out the welcome mat for a valued former employee who left in good standing.

The survey, developed by Robert Half International Inc., was conducted by an independent research firm and includes responses from 150 executives with the nation's 1,000 largest companies.

"By rehiring staff members who left in good terms, businesses fill critical openings and regain key talent," says Max Messmer, chairman and CEO of Robert Half International.

Penton hires tech officer

Penton Media has appointed R. Thomas Jensen as its chief technology officer. Jensen, 42, joins Penton from Honeywell Corp., where he was vice president and chief information officer of the transportation and power systems division. He was responsible for developing and implementing the global IT strategy for three Honeywell IT organizations, as well as the worldwide technical infrastructure for the division.

At Penton, Jensen's responsibilities will include implementing technology-based strategies that enhance and support product and revenue creation.

Medical Mutual grants $85,504

Medical Mutual Charitable Foundation has awarded three grants, totaling $85,504, to aid Cleveland area youth organizations. The money will be divided among the Free Medical Clinic of Greater Cleveland, the Teen Health Center of Lakewood Hospital and the Epilepsy Foundation of Northeast Ohio.

The grant to the Free Medical Clinic will expand operations of its Teen Clinic. Lakewood Hospital's Teen Center will use its grant to develop and implement an education series for middle school girls that focuses on confidence-building and self-esteem issues. The grant to the Epilepsy Foundation will fund a young adult epilepsy education and support program that targets 16- to 24-year-olds, as well as their peers, teachers and family members.

Taft touts Athersys

Gov. Bob Taft has earmarked more than $86 million in this year's state budget to develop high-tech and biotech companies like Cleveland-based Athersys and recruit new firms to Ohio.

"Athersys is a prime example of the kind of success high-tech firms can achieve by building their businesses in Ohio," Taft said. "Ohio has an ambitious technology agenda aimed at creating and attracting the high-tech companies and high-paying jobs of the future."

Taft targeted $34 million in this year's budget for science and technology programs and $40 million for recruiting research teams in biotechnology, nanotechnology and information technology, and created a biomedical facilities fund, which will provide $12 million for biomedical research facilities.

IP hot industry

Half of all attorneys in a national survey believe that intellectual property will be the hottest practice area in law over the next 10 years. This field received more than three times the response of the second choice, corporate transaction law.

The survey was developed by The Affiliates, a leading staffing service specializing in the legal profession, which polled 200 attorneys among the nation's 1,200 largest law firms.

"Factors such as the rapid growth of new technologies, ongoing evolution of the Internet and an expanding biomedical field ensure that intellectual property issues will rank as top priorities for attorneys this decade," says Kathleen Call, executive director of The Affiliates.

Monday, 31 December 2001 07:19


En route to the Games

Rosemarie Rossetti, president of Rossetti Enterprises Inc., has been selected as one of 97 people to carry the Olympic torch through Columbus this month.

Rossetti, whose battle back to business after a paralyzing accident was featured in SBN Magazine ("No crushing blow," July 2001), was one of more than 210,000 people nominated for the honor. Ken Smith, technical staff coordinator at Great Northern Consulting Services, nominated Rossetti because of the way she has met her challenges.

"This tragedy has not dampened her spirits. She constantly worked to become more mobile and is now able to walk some and is riding a recumbent bike up to about 8 miles per hour for several miles," he wrote. "Rosemarie is now an author and highly sought after by many groups seeking a real hero and motivational speaker. Rosemarie's strength and determination come from her giant never-say-no, never quit heart."

Rossetti will carry the torch either Jan. 2 or Jan. 3. A bracket mounted on her wheelchair will hold the Olympic torch for her route, which will be two-tenths of a mile.

Before reaching the 2002 Olympic Winter Games in Salt Lake City, the flame will be carried by 11,500 torchbearers on a 65-day, 13,500-mile journey starting in Atlanta and traveling through 46 states.


More capital

Huntington Bancshares Inc. is expanding its offerings to the business community.

Late last year, the bank introduced the Capital Markets Group, which focuses on providing nontraditional financial solutions for corporate and institutional customers.

The group is responsible for investment banking, sales and trading; providing mezzanine capital to corporate, real estate and commercial customers; and providing risk management products to commercial customers.

John Grant, Dave Abshier and Bob Harless manage the Capital Markets Group and report to Mike McMennamin, president of Huntington Capital Corp. and Bancshares vice chairman and CFO.

The company also has formed a new commercial line of business, Huntington Bank Equipment Finance. Led by Robert E. Allanson, president, the business is focused on delivering tailored financing solutions for business capital equipment needs.

Reaching East

Columbus-based CTL Engineering Inc. has acquired Sachina Engineering of Bangalore, India.

The consulting engineering firm has broadened its scope of services with the addition of Sachina Engineering's staff and equipment.

Sachina, which will maintain its office in India and operate from a satellite location in Cleveland, has been assisting CTL since 1998 in the digitizing of drawings and software development and the design and implementation of CTL's Web site.

Save the date

Morning and afternoon Jan. 18 at the Hyatt Regency: How to Increase Performance & Profits, presented by Douglas Brooks, president of ASE Corp., and Patrick Donadio, a business coach and professional speaker. The seminar, sponsored by SBN Magazine, is designed to help business owners and presidents create a good workplace environment and a business image to attract more customers. Topics also will include time management and maximizing effectiveness as well as information regarding attitude development and strategies to benefit employees. For information, call 766-7898 or e-mail or

Noon, Feb. 8, Max M. Fisher College of Business, Pfahl Hall, Executive Interchange Series, "New Products and New Ideas in Finance" by Rene M. Stulz, the Everett D. Reese Chair of Banking Monetary Economics at Fisher; 225-6064

The Ohio Foundation for Entrepreneurial Education is offering several programs for entrepreneurs, including Listen to Your Business: A Strategic Visioning workshop, 6 to 8:30 p.m. Jan. 23; Grow It: The Business Plan Program, from 6 to 9:30 p.m. once a week Feb. 19 to May 21; and Start It: The Feasibility Study program, from 6 to 9:30 p.m. once a week March 7 to May 21. All programs are held at the Business Technology Center, 1275 Kinnear Road. Call 487-3675 or visit

Awards and accolades

Sanford "Sandy" Goldston, chairman of The Wallick Cos., is the first recipient of the Jack L. Wallick Lifetime Service Award in recognition of outstanding achievement during his 35-year career and his dedication to the cause of quality affordable housing.


Eclipse Studios, which recently moved into its new 8,500-square-foot facility at 6625 Reflections Drive with digital lab Solar Imaging, is recognized at the Ohio Hunger Task Force 2001 annual meeting as Local Corporate Supporter of the Year.

Nancy Paul and Associates Inc. receives a certificate of honorable mention at the 49th Annual Chris Awards for the video "Choice or Chance," written and produced for Nationwide Insurance as an internal communication piece on ethics in the workplace. Nancy Paul and Associates also received the Award of Excellence from the American Staffing Association for an interactive CD-ROM detailing orientation and training information for Martha Vance and Associates.

The Longaberger Co. and M/I Schottenstein Homes have been named to Family Business magazine's 2001 list of America's largest family companies, ranked by revenue. Longaberger was ranked 138 out of 150; M/I Schottenstein was ranked 142.

Abrasive Technology Inc. receives its ISO 9001:2000 certification for its Lewis Center headquarters operations.

Checksmart/Buckeye Check Cashing Inc. receives a 2001 Activa Award from Financial Service Centers of America for exemplary community service. The Dublin company was honored for its Community Fund program, which provided more than $113,000 to a variety of area not-for-profit organizations including schools, educational programs and other civic associations.

Friends of the Hilltop honors Schoedinger Funeral and Cremation Service's Hilltop Chapel with a 2001 Beautification Award for the fifth year in a row.

Corna/Kokosing Construction Co. receives a Build Ohio award for its construction on the Columbus State pedestrian bridge from the Associated General Contractors of Ohio.

Urban Environments Inc. receives a Distinction Award in the Associated Landscape Contractors of America's Environmental Improvement Awards Program for landscape maintenance of Duke Realty Corp.'s properties and the interchange at Tuttle Crossing.

HER Realtors wins six awards out of 21 categories in the 2001 Ohio Association of Realtors Promotion & Advertising Contest.


Dan Dragin, president of All Star Moving Co., to the editorial board of Mover, a magazine for moving and storage professionals

As officers of the Community Shelter Board: chairman Timothy T. Miller, chief administrative officer, Crane Plastics Co.; vice chair Floyd Jones, vice president of production, The Columbus Dispatch; treasurer William Wright, retired partner, Deloitte & Touche; secretary Joyce B. Link, partner, Bricker & Eckler; and past chair Stephen A. Rish, vice president of corporate public involvement, Nationwide Insurance Enterprise Foundation

Margaret A. Hambleton, president of Hambleton Inc., real property appraisers and consultants, to the state's Real Estate Appraiser Board

Michael Menzer, founder and president of Paramount Financial Group Inc., to the Central Ohio Technical College board of trustees

Promotions, executive hires

Philip A. Voelker to chief investment officer and managing director of Advanced Asset Management Advisors Inc.

Donna L. Freeman as a director in the Columbus office of SS&G Financial Services


Michael S. Rahe as vice president, accounts receivable analysis; James C. Blythe as associate vice president of marketing for business development; and Neil L. Johnson as senior credit analyst at National Century Financial Enterprises Inc.




Sherry Fisher to vice president, business development, at Urban Environments Inc.

John R. Nave to vice president of Archer-Meek Weiler Agency Inc.

Tom Lane to senior vice president and manager of consumer lending at Fifth Third Bank; Rich Tucker to assistant vice president and investment executive with Fifth Third Securities Inc.; and Tony Mathena to assistant vice president commercial lending, Fifth Third Bank




New clients and partnerships

Grady Memorial Hospital in Delaware County establishes a formal partnership with OhioHealth, giving OhioHealth 25 percent ownership in Grady and each organization representation on the other's board of directors.

Four pump manufacturing companies, PACO and Johnston Pump in Texas, Wier Floway in California and KSBAktiengesellschaft in Germany, have entered into agreements for sales force software solutions from IntellEquip Inc. in Dublin.

E.V. Bishoff Co. is renovating the former bank lobby of the Columbian Savings and Loan on the ground floor of the Commerce Building, 35 E. Gay St., restoring it to its original 1923 classical style.

Sport Management Inc. becomes agency of record for Colorado Springs, Colo.-based Billiard Congress of America and gains an endorsement and marketing services relationship with Anita Marks, quarterback for the independently owned Miami Fury, a Women's Professional Football team.

Boston-based Forum Corp. aligns with Ten Worldwide to address the people component of Ten Worldwide's holistic approach to launching, strengthening and rebuilding brands. The companies will jointly market their capabilities under the ten + Forum moniker.

APEX/M&P Construction LLP is awarded a $7.6 million general trades contract by the Frontier Local School District Board of Education for a project including three schools and the bus maintenance facility.

On the move

All Seasons Spas relocates to a new, 21,000-square-foot facility at 4105 Lyman Drive in Hilliard designed and built by Ruscilli Construction and Meacham & Apel Architects Inc.

The U.S. Bankruptcy Court for the Eastern District of Kentucky approves a reorganization plan for Quaker Coal Co. in which American Electric Power will acquire substantially all the assets of Quaker in a move expected to increase AEP's coal production by approximately 7 million tons. AEP also is moving part of its wholesale group operations into the Arena District.

Thursday, 29 November 2001 06:28


Switching the flick

Dana Bromberg has sold the in-theater advertising company he started as a marketing student at The Ohio State University. In a transaction in excess of $1.3 million including assets sold and maintained, Bromberg's CinemAd Media was purchased by Cinema Screen Media, a national company headquartered in Marietta, Ga.

Bromberg serves as vice president of sales at Cinema Screen Media and oversees an 11-state territory in the Midwest and Northeast.

Jolly good fellows

Kegler, Brown, Hill & Ritter has nabbed a new partner, while another partner gained national kudos.

Tony White, a former four-year letter winner, two-year starter and team captain for The Ohio State University men's basketball team, was named as partner in the litigation group of the firm. White's practice focuses on civil litigation on behalf of both plaintiffs and defendants using his experience in complex business litigation matters including dispute resolution and prosecution and defense of tort cases.

He also is a member of the firm's Diversity Committee and volunteers for the Salesian Boys Club, Canine Companions for Independence, Recreation Unlimited and Big Brothers/Big Sisters.

Meanwhile, Kegler, Brown, Hill & Ritter partner Lawrence F. Feheley has received recognition by colleagues nationwide with his induction into the College of Labor and Employment Lawyers as a fellow. Election is awarded for outstanding performance in the profession, exemplifying integrity, dedication and excellence.

Feheley is chair of Kegler, Brown's labor and employee relations practice area and concentrates on representation of management in labor and employment matters, with emphasis on advising and defending employers in discrimination and wrongful discharge claims.

Second chances

Did you miss out on reserving your seat when Gov. Taft planned the Ohio Business and Investment Mission to Europe in October?

Try again.

After the September terrorist attacks, the mission was rescheduled for April.

In addition to business investment and export-related meetings, the April mission is expected to include a visit to the Hannover Fair, the world's largest industrial trade fair.

Ohio companies and organizations interested in promoting German investment in Ohio or seeking trade opportunities can contact Kirk Merritt or Randy Hochstetter in the Ohio Department of Development's International Trade Division at 466-5017 or (800) 848-1300.

Let's make a deal

The Builders Exchange of Central Ohio has set up a formal partnership with the Occupational Safety and Health Administration with the goal of reducing workplace accidents.

More than 20 firms, such as Corna/Kokosing Construction Co., Ruscilli Construction Co., Elford Inc., EXXCEL Project Management and Gilbane Building Co. have joined the partnership. Member firms must implement aggressive training and safety strategies that go above and beyond OSHA standards. In return, they receive substantial benefits from OSHA, such as limited inspection activity and deeply discounted fines.

For more information, contact Meg DeWerth at the Builders Exchange at 486-9521.

Join us for a think tank

Network with other Central Ohio business owners at the CEO Mastermind Roundtable Breakfast Jan. 18 at the Hyatt Regency.

Sponsored by SBN Magazine and presented by Douglas Brooks, president of ASE Corp., and Patrick Donadio, a business coach and professional speaker, the breakfast will enable Central Ohio business owners, presidents and CEOs to share ideas for taking their organizations to the next level. Other topics include launching the new year with increased productivity and sales, creating the ultimate work environment and projecting a new authoritative image to your clients.

For information, call 766-7898 or e-mail or

Awards and accolades

Gary J. Ross, president of the Americas Division of Liebert Global Services in Westerville, receives the 2001 Ohio State University Fisher College of Business International Alumni Award for outstanding performance in international business.

Peter H. Edwards Sr., chairman of The Edwards Cos., receives the 2001 Distinguished Alumni Award from the Fisher College alumni association for individuals who have brought distinction to themselves, the college and the university through their professional participation, commitment and leadership.

Jim Wright, principal and designer with Residential Designed Solutions Inc. of Worthington, receives first place and third place national design awards from the American Institute of Building Design & Homestyles for two homes in Tartan Fields in Dublin.

Artie Isaac, president and principal of Young Isaac Inc., receives the Board Member of the Year award from Jewish Family Services, especially noting his work this year guiding the marketing committee to create a marketing plan to follow the agency's strategic plan.

INROADS Columbus, an international internship program for minorities, awards The Huntington National Bank with the Corporate Plus Award for commitment to the program. Kelly Blackmon, Huntington senior human resource generalist and coordinator of the bank's INROADS program, is named Business Coordinator of the Year.

TRIAD Architects receives the National Preservation Honor Award from the National Trust for Historic Preservation for its restoration of Edward Lee McClain High School in Greenfield.

Schoedinger Funeral and Cremation Service receives the 2001 National Funeral Directors Association Pursuit of Excellence Eagle Award for outstanding community service, professional integrity and public relations initiatives.

The 2001 Dublin Civic Beautification Awards Program gives five awards to Urban Environments Inc. for work the firm did at BMW Financial Services, Dublin Tech Mart, Atrium II, Metro South and One Metro Place.

Martha Vance & Associates Inc. wins the award of excellence sponsored by the American Staffing Association in the multimedia category for a CD-ROM employee orientation program.

Hopkins Printing receives six awards at the 2001 International Gallery of Superb Printing from the International Association of Printing House Craftsmen Inc.


To the board of trustees of Volunteers of America, Ann T. Gallagher, senior vice president at Opinion Strategies Inc., and as officers of the board, vice chairperson Justin W. Kluemper, vice president and manager of National City Bank's Japanese Marketing Group; treasurer William K. Burton, president of Capital Investors Advisory Corp.; and secretary Robert F. Halley, vice president of Heartland Bank

To the board of the Catholic Diocese of Columbus Foundation, chairman David Ryan, former president and CEO of Rimrock Corp.; and president-elect James Kunk, executive vice president for commercial and retail banking delivery with The Huntington National Bank's Central Ohio region

Paula Inniss, president of Ohio Full Court Press, and Susan C. Finn, director of nutrition services and public affairs for Ross Products Division of Abbot Laboratories, to the Columbus State Community College Board of Trustees

Tom Dillon, partner-in-charge of the Columbus office of Roetzel & Andress, to vice president of the Federation of Defense and Corporate Counsel, an international organization of attorneys who either engage in trial work for the defense or who are general counsel for corporate entities

Janice Page, formerly a senior vice president at Sears Roebuck and Co., to member of the Glimcher Realty Trust board of trustees

Promotions, executive hires

Charles A. Kerwood II to shareholder and board member of Waller Financial Planning Group

At The Limited Inc., Joan Overlock to executive vice president of marketing for Express; John R. Jonge Poerink to vice president of brand marketing for Express; Jim Roemmer to vice president of direct marketing for Express; and Mark Giresi to senior vice president of stores

Elizabeth Marrone to vice president of fragrance development for Bath & Body Works and The White Barn Candle Co.

Sue Zazon to president of KeyBank's Columbus district

Rick Studer, former partner at Clary Communications, to senior vice president of marketing communications at Griffin Communications

Mark Placenti and Pat Smith to senior vice presidents and directors of client services at Lord, Sullivan & Yoder

Save the date

The Service Corps of Retired Executives offers two seminars this month at Edison Welding Institute, 1250 Arthur E. Adams Drive: 8 a.m. to 4:30 p.m. Dec. 6, How to Start Your Business; and 6 to 10 p.m. Dec. 6, Writing an Effective Business Plan. Call 469-2357 for information.

11:30 to 1 p.m. Dec. 11, Grady Memorial Hospital, Delaware: Safety Plans for the Small Business, presented by Meg DeWerth of The Builders Exchange of Central Ohio; (740) 369-6221

9 a.m. to 4 p.m. Dec. 7, Motorists Insurance Group, 471 E. Broad St.: Maximizing Supervisory Effectiveness by Ohio Northern University Entrepreneurship Center; (800) 772-6070 or

8:30 to 11:30 a.m. Jan. 12, sparkspace, 300 Marconi Blvd., Suite 306: Tongue Fu!, martial arts for the mind and mouth to build better relationships at work, at home and in the community; 224-7727 or

Morning and afternoon Jan. 18 at the Hyatt Regency: How to Increase Performance & Profits presented by Douglas Brooks, president of ASE Corp., and Patrick Donadio, a business coach and professional speaker. The seminar, sponsored by SBN Magazine, is designed to help business owners and presidents create a good workplace environment and a business image to attract more customers. Topics also include time management and maximizing effectiveness as well as information regarding attitude development and strategies to benefit employees. For information, call 766-7898 or e-mail or

New clients and partnerships

TDCI Consulting acquires Columbus-based Agility Corp.

APEX/M&P Construction LLP wins a $1.4 million general trades contract for Genoa Elementary and Tussic Site Elementary schools for Westerville City Schools.

Clary Communications is named agency of record for the WBNS-10TV Commit to be Fit campaign.

Executive Staffing Solutions and Advanced Career Development Inc. form a strategic partnership in a new initiative to bring outplacement programs to companies forced to cut back during periods of economic uncertainty.

SBC Advertising is named agency of record for Wayne Dalton Corp.; signs Dietrich Metal Framing, Worthington Industries, Herald Printing, Elford Construction Services and QuickHire to its Business to Business roster; and adds Bank First National and Lifestyle Communities to its Public Relations client list.

On the move

Big Lots opens its expanded 1.4 million-square-foot distribution center in Montgomery, Ala.

Secure Interiors Inc. receives a seven-year, 65 percent tax credit from the Ohio Job Creation Tax Credit Authority for an expansion project expected to create 80 jobs and retain six within the first three years of operation of the expansion.

Bob Evans Farms Inc. sells its Hickory Specialties Inc. subsidiary to Kerry Group plc, an international food products company based in Ireland, with proceeds to be used for the company's stock repurchase program and to pay down short-term lines of credit.

Huntington Bancshares Inc. sells its Florida operations to SunTrust Banks Inc. for $705 million to strengthen its capital position and repurchase shares. Huntington also approves a companywide employee stock option program for approximately 8,500 employees.

Schoonover Boyer Steen Group relocates to 383 N. Front St. in the Arena District.

Languages Unlimited Inc. launches the Border Busting Catalog and Manual Division to help catalog businesses sell their wares internationally.

Tuesday, 23 October 2001 10:49


The law firm of Bricker & Eckler LLP has elected Stephen C. Gray and Laurie A. Briggs as partners. "Steve has proven himself to be a very capable trial attorney, and Laurie has developed a flourishing practice in the areas of banking and insurance," managing partner Richard C. Simpson says. Also at Bricker & Eckler, Richard A. King has joined as CEO. King will manage all internal business functions of the firm and supervise a support staff of approximately 150.

Moody/Nolan Ltd. has been selected Firm of the Year by the National Organization of Minority Architects for outstanding achievement in design, community service, education and service to the profession. Moody/Nolan also received the organization's Design Excellence Award for the design of the Nationwide Parking Garage.

Nominations are now being accepted for Junior Achievement's Central Ohio Business Hall of Fame. Nominees must have lived in Ohio for at least 10 years and be at least 50 years of age. Nominees will be judged on their contribution to business excellence, courageous thinking and actions, vision and innovation, inspiring leadership and community-mindedness. Nominations must be received no later than May 15. Fordetails, contact Kevin Barnes at Junior Achievement of Central Ohio, 771-9903. SBN Magazine is a sponsor of this event.

Ernst & Young is seeking nominations for Greater Columbus-based entrepreneurs as part of its 15th annual Entrepreneur Of The Year Awards honoring outstanding owners of fast-growing companies. Owners and managers who are primarily responsible for the growth of a company that is at least two years old are eligible. Nominations must be received by April 6, 2001. Self-nominations are encouraged, as are those from suppliers, customers and others who work with entrepreneurs. The awards banquet is scheduled for June 11 at the Greater Columbus Convention Center. For more information and nomination forms, call Deborah Price, awards program manager, at 222-3916, or visit

Nationwide Financial Services Inc. has purchased Diversified Pension Services, a pension plan administration company based in Miami. Diversified Pension Services has been renamed Nationwide Retirement Plan Services Inc.

Innovest 2001, a statewide venture capital conference, is set for May 10 and 11 at The Westin Hotel in Cincinnati. For more information, call (216) 229-9445, ext. 171, or visit SBN Magazine is a sponsor of this event.

The Center for Dispute Resolution at Capital University Law School will offer Negotiation: The Building Block of Dispute Resolution from 8:30 a.m. to 5 p.m. March 15 and Handling Workplace Conflicts: Strategies and Skills from 8:30 a.m. to 4:30 p.m. April 11-12. For more information, call 236-6430 or visit

The Ohio Bureau of Workers' Compensation's Division of Safety and Hygiene will hold its 71st Annual Ohio Safety Congress and Expo April 2-5 at the Greater Columbus Convention Center. New to the event this year is a session devoted exclusively to small business set for the morning of April 4. For more information or to register, call the bureau at (800) 644-6292 or log on to

Columbus-based WDA&E has merged with another architectural firm, Vincent Association of Dallas, to form WD Partners, whose headquarters will remain in Columbus. The new company also has offices in Dallas and Albuquerque, as well as site development personnel around the country. This brings the total number of WD Partners employees to more than 200.

Roberta Garber, head of her own business consulting firm, Roberta F. Garber Consulting, has been named executive director for Community Research Partners, launched in April 2000 to measure and evaluate private and public sector organizations. The center is a collaboration and partnership of the City of Columbus, The Ohio State University's John Glenn Institute for Public Service and Public Policy and United Way of Central Ohio.

Columbus College of Art & Design has appointed three officers to its board of trustees: Frederick L. Ransier III, partner in the law firm of Ransier & Ransier LLP; Charles M. Berger, chairman and CEO of The Scotts Co.; and Michael Edwards, owner and president of Michael Edwards Building and Design Inc.

The new CEO of Nationwide, W.G. "Jerry" Jurgensen, has been named to lead the 2002 United Way of Central Ohio campaign. "Over the years, Nationwide has provided three campaign chairs and Jerry makes the fourth, a fact which attests to the company's support of United Way and its mission to measurably improve the quality of people's lives," says John W. Kessler, chair of the United Way board of trustees and chairman of the New Albany Co.

Peter G. Kleinhenz has been named principal in CID Equity Partners' Columbus office. "We look forward to Peter's joining us," says managing general partner John T. Hackett. "He brings important technical expertise and an in-depth understanding of the Columbus and Ohio entrepreneurial communities." Kleinhenz was a partner in two Columbus companies, Progenics Corp. and Neoprobe Corp.

Timothy J. Cosgrove and Christopher J. Franzmann have been named partners at the Columbus office of Squire, Sanders & Dempsey LLP. Both are in the firm's public law practice group.

Heinzerling Foundation has named Michael Born to its development board. Born, partner with Shumaker, Loop & Kendrick LLP, is also a member of the Ohio and Columbus Bar Associations and the F&AM Lodge of Ohio.

The Ohio Bureau of Workers' Compensation has received the 2000 Governor's Award for Excellence in Energy Efficiency by entering into a partnership with Johnson Controls Inc. and property manager Jones Lang LaSalle to improve the efficiency of the William Green Building in Downtown Columbus. Johnson Controls implemented numerous measures, significantly reducing energy use, and expects to save the bureau more than $1.62 million over 10 years.

To strengthen the coordination and utilization of resources, Worthington Industries has created two corporate positions. Ralph Roberts, most recently president of Worthington Steel, has been promoted to senior vice president of marketing for Worthington Industries Inc., and Virgil Winland, president of Worthington Cylinders, has been promoted to senior vice president of manufacturing. As a result, Ed Ferkany, a long-time steel executive with 26 years at the company, has become president of the steel processing business, and John Lamprinakos, a 20-year company employee, has been named president of Worthington Cylinders. Also at Worthington, Harry Goussetis, vice president of administration and legal counsel for Worthington Cylinders, has been named human resources vice president for Worthington Industries after the retirement of Mark Stier.

Hopkins Printing received nine awards at the 2000 Printing Industries Association of Northern Kentucky and Ohio Print Excellence Awards. The company's entries won in categories including booklets, newsletters and corporate communications.

Columbus-based has entered into a deal with Time Warner Telecom Inc. wherein Time Warner will provide broadband optical voice networking services to the Internet-based phone system. In addition, has acquired the contract to provide voice-messaging services for Chase Mortgaging Services' national customer contact centers.

A project of Columbus-based TRIAD Architects Inc. was featured as an educational design excellence award winner in the 2000 Architectural Portfolio by American School & University magazine. The firm won for its design of the Cambridge City Schools campus.

Ruscilli Construction Co. Inc. has been named the contractor for White Castle's $5.8 million meat processing facility in Zanesville. The 34,000-square-foot processing plant includes 17,000 square feet of refrigeration space. Construction is scheduled to be complete by Sept. 1.

Metatec International has a new client, Rabobank Group, a Dutch financial services group. Metatec will provide secure online distribution and tracking of Rabobank's software to European customers. Metatec hosts the Rabobank software distribution service at its network facility in The Netherlands.

Lord, Sullivan, & Yoder Inc. has added Easton Town Center to its client roster. LSY will provide collaborative brand-building, media planning and buying, print and broadcast advertising, and direct marketing services that support the Easton Town Center brand.

Sterling Commerce, a Columbus-based subsidiary of SBC Communications Inc., has appointed Jim Hendrickson vice president of e-marketplace development and Jeff Solinger vice president of e-marketplace infrastructure. The newly created positions complement a corporate reorganization completed last year to focus on emerging Internet e-business opportunities. Hendrickson joins Sterling Commerce from Bank One, Columbus, where he was senior managing director of strategic initiatives. Solinger also comes from Bank One, where he was vice president of systems development.

CallTech Communications LLC has opened its newest call center in Fort Myers, Fla. "Fort Myers was chosen as the site for our expansion because the area offers a vast labor pool, giving CallTech customers access to skilled customer care and support workers," says C.J. Petitti, CallTech co-founder and CEO. "CallTech also offers its customers bilingual customer service capabilities, which will be facilitated by the diversity of the Fort Myers area labor force."

Cameron Mitchell Restaurants LLC has been honored as a finalist for the National Restaurant Association's 2000 Good Neighbor Award for its annual Sera Bella di Vini international wine auction, which raised more than $100,000 for the Children's Hospital Neurology Department.

Stephen L. Lackey has been appointed executive vice president in the Investment Advisors Division at Fifth Third Bank. In addition, Catherine Cawthon has been named vice president of acquisitions for the Fifth Third Community Development Corp., which invests in low income housing tax credit and historic tax credit projects through Fifth Third Bancorp.

Dale D. Van Valkenburg has been hired as vice president of Prospect Bank. Van Valkenburg, who will direct the commercial business banking division, has more than 20 years experience in business lending and personal banking, most recently with Huntington National Bank as vice president.

The Ohio Foundation for Entrepreneurial Education is offering business owners courses including Bootcamp March 2-9 and Dynamic Presentation Program April 18 and 21. For information, visit or call 487-3675.

The National Association of Women Business Owners will meet from 11:30 a.m. to 1 p.m. March 8 at the Easton Hilton. To register, contact Shelley Menduni at 888-5203. The cost for luncheon meetings is $20 for members, $25 for nonmembers.

Carolyn Morris has been appointed executive vice president of marketing at Frontstep Inc. The board of directors also named Morris an officer of the company.

The Industry and Technology Council of Central Ohio will hold a Technology Leaders Luncheon from 11:45 a.m. to 1:30 p.m. March 9 at the Holiday Inn on the Lane. Other ITC events include a Technology After Hours from 5:30 to 7 p.m. March 12 at Priority Designs, 501 Morrison Road, Suite 101; and a Business Development Forum from 4:30 to 6 p.m. March 21 at Edison Welding Institute, 1250 Arthur E. Adams Drive. For more information, call 225-6907.

A seminar entitled How to Design an Effective Web Site will be presented by Nancy Paul, president of Nancy Paul & Associates, at 10 a.m. March 3 at Home Office Warehouse (HOW) and National Office Warehouse (NOW), 500 W. Broad St. This event is free and open to the public. For more information, contact Mike Ward or Mike Burroughs at 228-2233.

OC Communications has been named the exclusive producer and sales agent for the Columbus Landsharks souvenir game program. OC Communications is responsible for the creation, design, copy writing, editorial assistance, advertising sales and production of the programs for the seven Landsharks home games at Nationwide Arena.

A health care research firm, HCIA-Sachs Institute, has included The Ohio State University Hospitals on its list of the nation's 100 Top Hospitals. The list is the result of a study to recognize hospitals that have achieved benchmark status in several areas, including quality of care, efficiency of operations and overall financial performance.

The Columbus American Marketing Association will host Java Talk, a discussion of technology topics affecting marketers, from 8 to 9 a.m. March 15 at Barnes and Noble Booksellers, 1285 Polaris Parkway. For more information, contact Anne Kemter at 543-6317.

LeadNet, a business-to-business networking group, will hold its meetings at 12 p.m. Tuesdays at the Martini Italian Bistro, 1319 Polaris Parkway. For more information, call Racey Morris at 846-8723, ext. 216, or Tim Moore at (740) 548-6067.

More than 18 chapters of Network Professionals Inc. meet weekly either for breakfast or lunch at various locations around Central Ohio. For details, call Frank Agin, regional director, at 523-8717, or visit

Kensington Place at the Lutheran Village of Columbus has been awarded the Secretary's Commendation from the U.S. Department of Housing and Urban Development in recognition of its providing decent, safe and high-performing housing in a multifamily setting.

Tuesday, 23 October 2001 10:49


Red alert

Pauli Hubbard, a certified financial planner, says that since her fiscal crystal ball broke about 19 years ago, she now likens the stock market's status to a nautical cliché.

"Remember the old adage, 'red sky at night, sailor's delight, red sky at morning, sailors take warning?' Well, consider this -- a consistent rally in the bond market is a harbinger to future consistent rallies in stocks," says Hubbard, president of Creative Financial Services Inc. in North Canton. "I know it doesn't rhyme, but if you're looking for hope in your portfolios this spring, it may be something to consider."

Hubbard says that, in this market, all the usual results that come from positive actions, such as lowering interest rates, are held in check when fear rules the market.

"So, until there are more glimmers of hope, vs. the 'irrational' fear, all the words of wisdom will just be words," she portends.


Facing the future

With concerns over a slowing economy looming, it is understandable that many business owners would assume a reticent position concerning any type of risky move, especially expanding a stable, well-established business.

But Akron-based Superior Staffing Inc., a temporary staffing agency, has a different outlook when it comes to making risky decisions in the midst of an unstable economy. Along with the decision to grow the business, owner Tom Doll has chosen to expand services by opening an office in Canton.

"The reason we are expanding is that we currently do a little business in Stark County," explains Doll. "To grow our business, we realize we can't grow it here in Summit County, we need to expand on the borders of where we already do business."

Doll chose Stark County because of the connections Superior Staffing has established in Green, North Canton and Canton.

"That's why we chose Stark County, because we have some relationships there. Some people will know of us already and we think that will help," he says.

With only 21 employees, Superior Staffing is not the biggest staffing agency. But, with a solid reputation in the Akron area, Doll is optimistic about the company's expansion opportunities and says now is the time for action.

"We are building on what we have done in Akron, which will help the clients we already have in the Canton area," says Doll.

Today's rapidly changing business world is risky enough without the added pressure of a slowing economy. But while most other companies are holding their breathe in anticipation of a brighter economic future, Superior Staffing vows to venture into new territory with confidence.

Tuesday, 23 October 2001 10:48


Red alert

Pauli Hubbard, a certified financial planner, says that since her fiscal crystal ball broke about 19 years ago, she now likens the stock market status to a nautical cliché.

"Remember the old adage, 'red sky at night, sailor's delight, red sky at morning, sailors take warning?' Well, consider this -- a consistent rally in the bond market is a harbinger to future consistent rallies in stocks," says Hubbard, president of Creative Financial Services Inc. in North Canton. "I know it doesn't rhyme, but if you're looking for hope in your portfolios this spring, it may be something to consider."

Hubbard says that, in this market, all the usual results that come from positive actions, such as lowering interest rates, are held in check when fear rules the market.

"So, until there are more glimmers of hope, vs. the 'irrational' fear, all the words of wisdom will just be words," she portends.

Tuesday, 23 October 2001 10:48


Look who's back

Chip Elliott, the former chief investment officer for The Ohio Co., has returned to Columbus to head the local office of Weber Fulton & Felman Investment Counsel LLC.

Since leaving The Ohio Co./Fifth Third Bancorp in 1999, Elliott had been managing director and chief investment officer of Baird Investment Management, the asset management arm of Milwaukee-based Robert W. Baird & Co.

Three other former Ohio Co. executives -- John Bevilacqua, David Will and Ed Luck -- established the Columbus office of Weber Fulton & Felman -- then known as Davidson Partners Investment Counsel LLC -- in January 1999. The company changed its name last year when founder David Fulton and five other principals of the firm purchased certain assets of Davidson Partners from PaineWebber Group.

"It's particularly exciting to be back with my team from The Ohio Co., which achieved an outstanding investment record while providing excellent personal service. I look forward to continuing to serve many of the individual and institutional clients with whom I worked at The Ohio Co. and at Baird."

According to Fulton, Weber Fulton & Felman has attracted more than $100 million in assets in the past two years.

"With Chip's large and loyal following in Central Ohio, we hope to continue to grow at an even faster pace," he adds.

... and who's moved on

Former Huntington Bancshares Inc. president and COO Peter Geier has joined The Ohio State University Health Sciences Center. In his new position of senior associate vice president for health sciences and business administration, Geier will act in a CFO capacity and direct business development and strategic planning.

"The opportunity to impact both the world of academia and health care is exciting to me and it is truly a unique opportunity," says Geier, who also serves as chairman of the Children's Hospital board and is active with the Columbus School for Girls.

Dr. Fred Sanfilippo, who appointed Geier to the OSU position, says "he is skilled at leading expansion efforts from conception to implementation, and that is key to our future success as we fulfill our three-part mission of research, teaching and patient care."

In other moves

Gov. Bob Taft has appointed Doug Moormann as his executive assistant for business and industry, making him responsible for the following state departments: development, taxation, transportation, the Bureau of Workers' Compensation, the Public Utilities Commission and the Industrial Commission. Moormann can be reached at 728-4156 or

Philip Urban, president and CEO of Grange Insurance; Ken Scheuering, general manager of the Clarion Worthington; Todd Ritterbusch, president of the Columbus Technology Leadership Council; and Elaine Roberts, executive director of the Columbus Airport Authority, have been elected to the Greater Columbus Convention & Visitors Bureau's board of trustees.

In addition, new board officers are Chair Doug Kridler, president and executive director of the Columbus Association for the Performing Arts; Vice Chair Todd Barnum, president and CEO of Max & Erma's Restaurants; Vice Chair Michael Jokovich, general manager of the Hyatt on Capitol Square; Treasurer Frank Capella, senior vice president of Huntington National Bank; and Secretary Susan Bass, director of philanthropy for The Limited.

Sally Bloomfield, a partner in the Columbus law firm of Bricker & Eckler LLP, has been named a 2001 recipient of the Nettie Cronise Lutes Award by the Ohio State Bar Association. The award, created by the association's Women in the Profession Section, recognizes "women lawyers who have improved the legal profession through their own high level of professionalism and who have opened doors for other women and girls." It also commemorates the first woman to practice law in Ohio.

When Andre Dager started working for her family's company, Velvet Ice Cream, at age 12, she washed dishes and scooped ice cream. Fifteen years later, this fourth-generation member of the Dager family has taken over management of Ye Olde Mill, Velvet Ice Cream's historic headquarters and tourist attraction near Utica.

"Really, the Mill is the only place I've ever wanted to work," Dager says. "My heart has always been here."

Under her direction, the Mill's restaurant -- the Water Wheel -- has added new menu items, and Dager is working to promote the facility's new nature trail and expanded visitors center. She's also busy grooming the fifth generation of Dagers for a future at Velvet: her sons, 9-year-old Justin and 7-year-old Devon.

EC Outlook, an e-commerce software provider in Dublin, has netted another top executive with big-name credentials.

The former head of technology for Dell Premier Online, the online sales and marketing channel for Dell Computer's corporate and government customers, has joined EC Outlook as its chief technology officer and executive vice president of product development.

Tilak Mandadi will help define the overall strategy for EC Outlook, support the alliances and partnership efforts and lead product development, engineering and technical operations. Prior to working at Dell, Mandadi was the director of technology and a member of the founding team of Enron Online. With transactions exceeding $1 billion per day in market value, Enron Online is now among the largest e-commerce sites in the world.

EC Outlook was featured in the January 2001 issue of SBN Magazine for recruiting proven leaders from top companies within months of starting its operations in 1998.

In addition, EC Outlook was named to Upside Magazine's "Hot 100" list of privately held B2B companies, published in May.

Speaking of awards ...

The Columbus chapter of the National Association of Women Business Owners will hold its third annual awards ceremony recognizing outstanding female business owners from Central Ohio at an 11:30 a.m. luncheon July 12 at the Hilton Columbus at Easton, 3900 Chagrin Drive. For details, contact Tricia Smith at 444-7455. SBN Magazine is a sponsor of this event.

Feinknopf Macioce Schappa Architects Inc. has been awarded a Golden Trowel from the International masonry Institute to honor the firm's work on the Ohio Supreme Courts Building, also known as the Ohio Departments Building, downtown.

Edsall & Associates LLC has received an Outstanding Development Award for its design of Dublin's Wellington Park and a Development Award of Excellence for its design of Bellefontaine's Southview Park. Both awards were given by the Ohio Parks and Recreation Association.

In addition, the Ohio Chapter of the American Society of Landscape Architecture recognized another of Edsall & Associates' projects -- the Spring Street Parkway -- with a Merit Award.

Cam Taylor Co. Ltd. and King Thompson Realtors have been named Brokerage Companies of the Year by the Building Industry Association of Central Ohio.

The law firm of Purcell & Scott Co. LPA is hosting a charity golf outing July 23 at the Scioto Reserve Golf & Athletic Club to benefit the Make-A-Wish Foundation. For more information about playing or sponsorships, contact Samantha Bruess at 761-9990.

The Delaware Area Safety Council will present a lunch forum July 10 on Controlling Workers' Compensation Costs. The program, which begins at 11:30 a.m., will be held at the Delaware JVS South Campus, 4565 Columbus Pike. For details, call the Delaware Area Chamber of Commerce at (740) 369-6221.

Paraspinal Diagnostic Corp. has received a 65 percent tax credit from the state to expand operations in Columbus. The company plans to lease space in the Science and Technology Campus Center on Kinnear Road, enhance its software, improve its product and perform light assembly. The estimated $650,000 project will create 75 jobs within the first three years of operation.

The Greater Columbus Chamber of Commerce is presenting workshops on "eBusiness: New Strategies for Business as Usual." One workshop will be held from 8:30 a.m. until 4:30 p.m. Aug. 16 at Ohio Hi-Point Career Center, 2280 State Route 540, Bellfontaine. A half-day workshop will be held from 8:30 a.m. until noon Sept. 13 at the Greater Columbus Chamber offices, 37 N. High St. For more information, contact Nancy Stoll at 225-6910.

Griffin Communications is now the agency of record for Mount Carmel Foundation, Coast-to-Coast Medical, Jobs for Columbus Graduates, Connaissance Consulting, Miles-McClellan Construction Co. Inc. and Kegler, Brown, Hill & Ritter.

Greencrest has added Nocar Construction Co. as a client.

More than 18 chapters of Network Professionals Inc. meet weekly either for breakfast or lunch at various locations around Central Ohio. For details, call Frank Agin, regional director, at 523-8717, or visit

LeadNet, a business-to-business networking group, meets at noon Tuesdays at the Martini Italian Bistro,1319 Polaris Parkway. For details, call Racey Morris at 846-8723, ext. 216, or Tim Moore at (740) 548-6067.

The Columbus American Marketing Association hosts Java Talk from 8 to 9 a.m. the third Thursday of each month for at Barnes & Noble on Polaris Parkway. Marketing and technology professionals meet to discuss technology topics affecting marketers. For details, contact Anne Kemter at 543-6317.

Jewish Family Services' Career and Workforce Development Center holds its Tips, Tricks and Techniques Tea from 2 to 3:30 p.m. Thursdays at Jewish Family Services, 1151 College Ave., for professionals in career search with experience in a wide range of industries. The meetings are free and open to the public. For details, call 237-9675.

Thursday, 30 August 2001 20:00


Wages up, but not much

The average hourly wages for Northeast Ohio workers in the manufacturing industry have increased from 2000, but not as much as was projected a year ago, according to the Employers Resource Council (ERC) 2001 Wage Survey Report. The survey reports data for 14,989 employees in 99 positions from 241 Northeast Ohio organizations.

The average hourly rate for manufacturing workers rose a little more than 2 percent in 2001, to $12.61 per hour. The projected wage budget increase was 3.7 percent, less than last year. Average minimum hiring rates remained stable at $8.56 per hour, as did rates for most positions in the industry. For example, the average rate for a receiving and shipping clerk increased 2 percent, to $12.10 per hour. Warehouse workers, assemblers and maintenance workers all saw similar increases.

Some positions saw more significant changes -- maintenance electricians (4 percent) and production workers (6 percent) received better than average wage increases in 2001.

Mixing up a cure

Vita-Mix Corp., the Olmsted Falls-based high-end blender manufacturer, donated eight Vita-Mix Super 5000 blenders and an undisclosed amount of cash to the Susan G. Komen Breast Cancer Foundation Northeast Ohio Race for the Cure. The race committee distributed the $450 machines to local corporate sponsors to use as top prizes in fund-raising raffles, with proceeds benefiting the race. The revenue goal for this year's race is $1 million.

Just visiting

The Convention & Visitors Bureau of Greater Cleveland reports that 21,210 people will visit the area this month for a convention or meeting, spending an estimated $63 million. Last month, 20,257 visited, pumping $29 million into the economy, the CVB reported.

Some of the larger conventions this month include the Internal Revenue Service with attendance of 1,200; the Ohio Society of Certified Public Accountants with 1,000; and the Association of Iron & Steel Engineers with 15,000 attendees.

Tumbling into Cleveland

USA Gymnastics will host the U.S. Championships in Cleveland next year Aug. 7-10. The event includes the men's and women's artistic championships, to be held at Gund Arena and televised on NBC. The rhythmic, trampoline and tumbling championships will be held at Cleveland Public Hall. The USA Gymnastics National Congress, a conference and trade show, will take place simultaneously at the Cleveland Convention Center and is expected to attract 2,000 visitors and pump $7 million in the local economy.

Credit consolidation

The Akron Consumer Credit Counseling Service (CCCS), part of Family Services, joined with CCCS in Canton and Cleveland to form a Northeastern Ohio network of Consumer Credit Counseling Services Inc. The newly merged CCCS provides services in debt management, mortgage counseling, credit report reviews and money management workshops. CCCS is a nonprofit community service established in 1955.

After the hire

So you think after you've taken the time and trouble to fill a vacant position that your work is done? Not so. It's up to you to help the new employee through the transition period. Here are some tips from Peter Cairo, executive coach and partner at CDR International, a national consulting firm.

1. Clarify your expectations up front. Don't assume your new employee knows exactly what he or she has been hired to do. It's not likely the employee will ask, either. Many companies provide written job description, but don't rely on that. Go over your expectations point by point.

2. Don't assume qualifications equal success. Different people have different strengths. Watch for signs of weakness and begin coaching right away to solve these problems.

3. Discuss "big picture" topics like overall company strategy, market share and projections for your company's future. Never assume the new hire already knows the basics, even if that person is coming from a different area of your company. Knowledge and culture differ from department to department.

4. Discuss those who will affect the employee's job. Be up front about difficult personalities and offer specific suggestions for building solid relationships with key people.

5. Be honest about pitfalls and mistakes. Talk to your new hire about former employees who quit or were fired and explain what went wrong and why. These are the lessons they will remember most.

6. Hold transition reviews. During the first six months, hold monthly meetings with your new hire to review performance and ask for feedback. Knowing this meeting is coming will help both of you stay focused on the transition.

Less drive, less money

According to a recent survey, 36 percent of workers say they'd be willing to take a pay cut -- of 10 percent or more -- in return for a shorter commute to and from work. In a CareerBuilder poll of more than 2,000 people, one-third describe their commutes as stressful.

While most report their commutes are between 30 and 59 minutes, 35 percent say they have trips between work and home of more than one hour. Eighty-one percent use a personal motor vehicle vs. other means of transportation.Phasing out that annoying intercom page

If you thought your employees were simply using instant messaging to converse with friends, perhaps you haven't noticed a recent change. It was only a year ago when the bulk of instant messaging communications was between friends frittering away time at work.

Today, however more workplaces are turning to instant messaging as a viable tool for communications. A recent survey by InsightExpress found that 20 percent of all instant messaging occurs at the workplace and is used for getting the job done, not talking to friends. The study shows that employees are using it to drop clients a quick note or shoot fellow staff members short memos.

Truly progressive

Yours Truly once again is leading the way in innovation among restaurants in Northeast Ohio. For 20 years, the Cleveland-based chain has proclaimed its restaurants provide a good working environment and has attracted quality hospitality employees.

Now the restaurant chain is taking yet another step, offering employees a 401(k) retirement plan. Explains Larry Shibley, Yours Truly partner, "We wanted to give our employees the same opportunity to save on a pre-tax basis as they would in any other profession. Through our 401(k) plan, we're able to offer our employees the same benefits that they would receive working at a larger company."

Not ready for the pasture yet

Tom Woodworth knows the value of hiring experienced senior workers. Woodworth retired last year from Vocational Guidance Services and now volunteers one day a week as a business counselor for SCORE, helping younger would-be entrepreneurs get their companies up and running. But he isn't ready to lie back and accept retirement just yet. He recently co-founded a small dot-com,

"A lot of employers realize the value of the older worker in times of a tight labor market," Woodworth says. "The site offers no charge to the job seekers and a modest $50 per job posting for 30 days to the employer."

What do you mean, I can't hear it in Cleveland?

Timothy Curtiss, COO of Beachwood-based Wall Street Investor Relations Corp., is hosting a new weekly radio show devoted to investment topics. "What's Happening" will air Wednesdays at 9 a.m. in Phoenix, Ariz., and Providence, R.I., and Curtiss will interview Wall Street professionals and senior corporate executives and offer insight about investment issues.

Oddly, though, his home base is in Cleveland, but no local radio station has yet picked up "What's Happening." But all is not lost. The show will be broadcast via the Internet at

But I can hear this one

Sales guru Tom Scully, president of The Training Center, started his own radio show on WERE/1300 AM in August, sharing nontraditional sales approach tips from 6:05 to 7 a.m. during "Up Your Sales." Scully, whose Chagrin Falls-based business trains sales managers and sales representatives to increase closing rates, will share strategy ideas and proven selling techniques.

Hey, they've got Norwegian Gjetost!

Just as many business-to-consumer Internet retailers are finding themselves out of their proverbial lifelines, Sean Sullivan is gaining momentum. Sullivan is president and founder of, a Cleveland-based online gourmet specialty food vendor, and unlike recent dogs in the marketplace, he's doing things the right way. Sullivan's fulfillment partner is locally based, and it warehouses on site all the items sells.

"We don't have to try to piece together an order from warehouses all over the country," he says. "It's all right here."

More important, Sullivan, a 15-year veteran of the food industry, is not looking to explode overnight.

"We're going to take things slow and build business the old-fashioned way -- by reputation and grass-roots marketing."