Bachelor of arts degree, business economics, University of California Santa Barbara; MBA, Pepperdine University; Certified Public Accountant, state of California
Denver Post newspaper route at age 10; first professional job, staff accountant at Ernst & Whinney
Whom do you admire most in business and why?
Kent Thiry, CEO of DaVita and former CEO of Vivra, my last job before Bright Now! I admire Kent for his unparalleled ability to communicate, self-assess and continually evolve.
Ralph Stern for his vision, consistency and wisdom. Ralph is a serial entrepreneur who founded three successful companies in our space, each of which ultimately had a significant impact on the quality and accessibility of dental services to consumers.
What is the most important business lesson you’ve learned?
The importance of being decisive, regularly painting and reshaping vision, and constantly communicating that vision as it evolves.
What has been your toughest business challenge?
Reshaping and constantly communicating our vision as it evolves during a period of hyper growth (from 45 to 300-plus locations in two years).
Describe your leadership style.
Communicative, inclusive and ultimately, decisive. Seek as much data as possible, encourage diverse opinion, but ultimately, it falls upon the leader to bring down the gavel.