The Cripe file Featured

8:00pm EDT September 25, 2010

Born: Spokane, Wash. I think I was 5 months old when we moved to California.

Education: Attended the University of Southern California; received a bachelor’s degree in communications from the University of South Florida; received a master’s degree in public health and health care administration from Golden State University

What’s your definition of success?

A healthy community where babies and children receive world-class care — that would be success. So to me, our success really is about the outcomes that we’re providing for the children, and then we look for external validation of that. We’ve been recognized by Leapfrog — there are 45 hospitals in the country that they say are the safest, best outcome hospitals. There are only eight children’s hospitals on that list, and we’re one of them, and we’ve been on the list for years.

What’s your favorite part of your job?

Witnessing the miracles that take place inside our hospital every day, hearing the phenomenal patient stories and family stories.

Your workday is off to a bad start. How do you turn it around?

I’m so blessed. It’s easy; I turn it around by walking through the hospital and seeing the incredible work that’s taking place. To see a sick or injured child, just the courage of our patients and families, the compassion that our doctors and nurses and other staff members provide and their skill and their expertise. I’m surrounded by struggles that children and families are going through that are so much greater than any bad business problem I could be dealing with. It’s marvelous. It’s a great attitude adjustment.