Cover Story

Industrial Commercial Properties LLCChristopher S. Semarjian sees what others can’t

As the owner of Industrial Commercial Properties, Chris Semarjian has never viewed what he does as work. Real estate is his passion, enabling him to build a vast and lucrative portfolio of dynamic real estate assets.

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Christopher S. Semarjian sees what others can’t

Cover Story

Revving upRicart Automotive lays a framework for the future with an improved culture

The third generation puts its stamp on Ricart Automotive with a focus on culture, while CEO Rhett Ricart helps his family find the right roles to keep the business successful.

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Ricart Automotive lays a framework for the future with...

Cover Story

Pittsburgh’s Smart 50 Awards celebrate the region’s top executives

The 2019 Pittsburgh honorees are making a noticeable impact on the communities, industries and organizations that they work and live in. Meet this year's Smart 50 class.

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Pittsburgh’s Smart 50 Awards celebrate the...

Cover Story

Akron ZooDoug Piekarz is here to save the world

By recognizing the gifts and skills he brought to the position, Doug Piekarz is able to bring every bit of himself to bear on growing the Akron Zoo in a meaningful way.

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Doug Piekarz is here to save the world

Insights

How to deliver a great customer experience

Competing in a crowded marketplace requires delivering customer experiences that differentiate your brand, says Ben Stormer of g2o. Here are ideas for how companies can improve customer engagement.

Why supervisory training should be provided for frontline managers

Employees are typically promoted to frontline manager positions because they’re great individual contributors. However, they often arrive at the role with little or no prior management experience, says Corporate College's Jody M. Wheaton.

How to look for and identify the signs that it’s time for a new banker

While some banks can grow with a company, others can’t. That’s why companies should regularly evaluate their banking relationship, says First Federal Lakewood's Kurt Kappa.

Recover your capital investment more quickly through cost segregation

Virtually everyone who owns, constructs, renovates or acquires a commercial (or residential) real estate facility stands to benefit from a cost segregation study. Clark Schaefer Hackett's Kathy Pugh and Chris Bzinak discuss how.

How to prepare to defend against “bet-the-company” litigation

Bet-the-company litigation is a term recently created to refer to complex litigation that could result in a company going bankrupt and going out of business — it’s a new name given to an existing phenomenon, says McCarthy Lebit's Robert T. Glickman.

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