Cover Story

Four family business powerhouses share their vision to overcome obstacles

To spot the blind spots in your business, it often takes an external observer. To use an old cliché, it’s about not being able to see the forest for the trees.

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Jan16CLECover
Jan16CLECover
Four family business powerhouses share their vision to...

Cover Story

Wising upJack Ouellette shares leadership lessons from the military and American Textile

When Jack Ouellette, chairman of American Textile, looks back to his days in the military, he sees a few leadership lessons that were true then, and even more so now that he’s seen them applied again and again in business.

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Jack Ouellette American Textile Smart Business Pittsburgh
Jack Ouellette American Textile Smart Business Pittsburgh
Jack Ouellette shares leadership lessons from the...

Cover Story

Rodan + FieldsLori Bush has changed the way direct selling is done at Rodan + Fields

It was a number of years ago when Lori Bush was approached with some sage advice about what she should do with her career.

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Lori Bush Rodan + Fields
Lori Bush Rodan + Fields
Lori Bush has changed the way direct selling is done...

Cover Story

The 2015 Pillar Awards: a continuing community commitment

“Improving the communities we serve,” is a common theme for all of the Pillar Award recipients over the past 18 years and, once again, Medical Mutual of Ohio is honored to be in such outstanding company.

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neo_cs_PillarAward_1215
neo_cs_PillarAward_1215
The 2015 Pillar Awards: a continuing community...

Insights

Chip technology gives purchasers a new tool to combat consumer fraud

How EMV chip technology works and what consumers should know about it.

Useful IRA charitable rollover, made permanent, helps donors plan

The news that the IRA charitable rollover has been made permanent comes as a relief for the charitably inclined. John Schuman of Budros, Ruhlin & Roe, Inc. talks about the IRA charitable rollover and how it can be used to a donor’s benefit.

How to improve your customer service with communications technology

In today’s business environment, it’s about how effectively and efficiently you communicate with your customers beyond just voice interaction — regardless of the type and size of your business. Ed Flynn of Warwick shares how to utilize technology for better customer service.

Choosing the right debt financing option to fund your company’s growth

No magic formula exists for choosing the right funding tool for your company, says Matthew Cannan of Fifth Third Bank. The best solution will be based on your business’s capital structure, your current situation and your needs.

How new drug coverage programs can help control costs, keep employees safe

The concern over the cost and safety of compound drugs is growing. Veronica Hawkins of Medical Mutual shares why and how to help employees avoid high-priced medications that are often unnecessary or dangerous — or both.