Cover Story

Smart 50Celebrating the area’s top executives

Congratulations to Pittsburgh’s Smart 50, as the top executives in the class of 2016 strengthen the region and contribute to its economic success.

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Celebrating the area’s top executives

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Central Ohio Transit AuthorityCOTA and W. Curtis Stitt power on by creating efficiencies, working smarter

At COTA, W. Curtis Stitt and his staff are never done trying to improve. Because if COTA can operate more efficiently, it will be able to push more service out onto the street.

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COTA and W. Curtis Stitt power on by creating...

Cover Story

LeafFilterNorth Inc.Matt Kaulig is developing strong leaders at LeafFilter North Inc.

Culture is a critical factor in any company’s success and Matt Kaulig has taken steps to give employees at LeafFilter a great place to work, no matter where their office is located.

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Matt Kaulig is developing strong leaders at LeafFilter...

Cover Story

25 organizations that embody the spirit of world-class customer service

In good times and bad, your customer service experience is every bit as important as price points and merchandise quality.

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25 organizations that embody the spirit of world-class...

Insights

Are you maintaining and destroying the right documents?

Document retention is playing a bigger role in businesses today. Companies need to remove old documents when they’ve reached end-of-life, while making sure the most recent versions are always there. Find out how technology can help from Blue Technologies' Nano Zegarra.

The digital transformation in retail means broad, continuous change

The digital transformation is perpetually reshaping how retailers think about their business and their supply chain, so it has to remain top of mind. Sequent's Beth Thomas shares what retailers must do to keep pace with consumer expectations.

Six things every company should do at year’s end

The end of the year is a natural time for planning, review, budgeting and forecasting. Michael Stevenson, managing partner at Clarus Partners, discusses what businesses can do to prepare for the coming year.

Is your organization overlooking your risk for a pollution claim?

Chris Zito, president of Zito Insurance Agency, Inc., talks about environmental risks and coverage that is available as protection.

The basics of OSHA/PERRP reporting

The fundamentals of maintaining OSHA/PERRP reporting records and the approaching deadlines for posting, tips from CompManagement's Cassy Taylor.