Cover Story

Entrepreneur Of The Year® 2017 Western Pennsylvania and West Virginia

Celebrate the dynamic entrepreneurs who are propelling us forward toward a brighter future, including these winners and finalists from Western Pennsylvania and West Virginia.

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Entrepreneur Of The Year® 2017 Western Pennsylvania...

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DLZ Corp. focuses in the right direction under consistent leadership

Chairman and CEO Vikram “Raj” Rajadhyaksha’s attitude toward risk has changed since he cashed in his retirement to buy the company, but he’s ensured DLZ Corp. remains unwavering in its approach to the work, the employees and more.

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DLZ Corp. focuses in the right direction under...

Cover Story

Entrepreneur Of The Year® 2017 Orange County

An entrepreneur is someone who bounds into the unknown, creating the future. When we first honored four forward-thinking entrepreneurs in […]

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Entrepreneur Of The Year® 2017 Orange County

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Northeast Ohio’s 2017 Smart 50 Awards celebrate area’s top executives

This year’s honorees have made a difference in their organizations and in the region. Their positive impact on employment has reinvented the Northeast Ohio landscape into one of the most up-and-coming business regions in the country.

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Northeast Ohio’s 2017 Smart 50 Awards celebrate...

Insights

How technology connects doctors with patients and saves money

As technology evolves, the way we communicate is evolving as well. This includes how patients communicate with their doctors. Susan Lehne, acting manager at HealthLink, discusses technology advancements in health care and what it means for employers.

Put your money to work as interest rates rise

Many companies have been complacent in the low interest rate environment and aren’t activating their excess cash. Expectations of rate increases should spur some to start, says Jim Altman, middle Market Pennsylvania Regional Executive at Huntington Bank.

How to get back in your underwriter’s good graces

Effective risk management often involves avoiding risks before they occur, but accidents will happen and frequent accidents may cause increased rates. Arthur J. Gallagher's Patrick Zedreck discusses how to help insurance companies see your company in a more favorable light.

How to capture the customer voice to generate new services

Customer feedback is pure gold because you can dissect it to discover where you need to improve, says David Bano, chief claims officer at Nationwide. He explains why customer service and innovation go hand-in-hand.

How banks can help companies connect, add efficiency

Like many industries, banks have to break out from their traditional, transaction role that they’ve played for decades. Richwood Bank's Chad Hoffman discusses nontraditional services from banks that are doing more with the customers they have.