Education: Bachelor of arts degree, special education; MBA, La Salle University
First job: Summer camp lifeguard at age 15
What is the best business lesson you’ve learned?
To surround myself with the best people and let them fly. To give them the opportunity to be the best they can be, and then depend on them to be that.
What traits or skills are essential for a business leader?
You have to have passion for what you do. You have to really enjoy working with people and be able to depend on them. You also have to be able to recognize and celebrate their talents. Above all, you have to be able to communicate, and the No. 1 key in communication is to be a great listener.
What are several universal truths you’ve learned about leadership?
One person can’t do it alone. Asking for help is not a sign of weakness, it’s a sign of strength. People come to work every day wanting to do a good job, and all you need to do is create those opportunities for people.
What is your definition of success?
Personal success to me is having a team that experiences success and is part of a successful organization that they feel good about.