Born: New York City
Education: New York Maritime College, bachelor’s degree in nuclear science; Pennsylvania State University, master’s degree in nuclear engineering; Rensselaer Polytechnic Institute, master’s degree in management
First job: I worked downtown as a messenger at an advertising agency. Out of college, I was a nuclear engineer.
What is the most important business lesson you have learned?
Business is all about people it’s about the people you select in management and the people you employ and how you attract them, motivate them, keep them, and reward them. We are a people business, and that is the name of the game.
Who do you admire most in business and why?
I admire the people who are not just entrepreneurial, but people who can do it and do it again. One of the most interesting people of late is Steve Jobs, who started Apple from nothing and Pixar from nothing and now he has resurrected Apple again. I think to have the energy and creativity to reinvent a business is admirable.
What has been your greatest business challenge?
It’s a lot easier to manage when things are going well. When you face the legislative challenges we had a couple of years ago or when we lost a big client 10 years ago, you learn to manage in adversity. That is a different skill.
Describe your leadership style.
I probably work the most hours still. I’m a hands-on guy who gets involved, but I try to lead by example. My strength is in my vision and strategy, and how I treat people. I try to stay out of operational details, but to be knowledgeable of them. I don’t ask anyone to do anything that I wouldn’t do.